Mobile Dental Assistant & Call Center Coordinator

VanTech Dental Partners; Louisville (KY); Vor Ort; USD 32.000 - 48.000; Vollzeit

Zusammenfassung

VanTech Dental Partners is seeking a motivated Call Center / Dental Assistant to join our mobile dentistry team serving central and eastern Kentucky. This dual-role requires flexibility to perform administrative and clinical duties across locations.

The successful candidate will handle patient communication, scheduling, and support the dental team during mobile events, traveling to various sites with the mobile unit.

Qualifikationen

• High school diploma or equivalent preferred.
• Excellent verbal and written communication skills.
• Strong customer service and professional telephone etiquette.
• Ability to communicate with patients, dentists, hygienists, and staff.
• Organizational skills, attention to detail, and the ability to multitask.

Aufgaben

• Answer incoming calls promptly and professionally; schedule and manage patient appointments.
• Coordinate scheduling with treatment plans and provider recommendations.
• Verify patient information and eligibility; confirm appointments and send reminders.
• Travel with mobile dental vans and assist the dentist/hygienist during procedures.
• Maintain infection control and HIPAA compliance; manage clinical and administrative tasks.
• Complete required documentation accurately and timely.

Kenntnisse

Verbal communication

Written communication

Customer service

Organizational skills

Multitasking

Punctuality

Team player

Travel ability

HIPAA compliance

Adaptability

Ausbildung

High school diploma or equivalent

Tools

Scheduling software

Electronic scheduling systems

Patient management systems

Jobbeschreibung

VanTech Dental Partners is seeking a motivated Call Center / Dental Assistant to join our mobile dentistry team serving central and eastern Kentucky. This dual-role requires flexibility to perform administrative and clinical duties across locations.

The successful candidate will handle patient communication, scheduling, and support the dental team during mobile events, traveling to various sites with the mobile unit.