Mobile Crisis Responder 3rd shift

NorthKey Community Care; Covington (KY); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Salary: $17.40 - $18.40 per hour

Contingency bonus up to 12%

PTO up to 16 days first year

10 paid holidays

Insurance coverage (medical/vision/ded

HSA match up to $1000

401(k) with employer match

Professional Development

Student loan forgiveness eligibility

Job summary

NorthKey Community Care is seeking a full-time Mobile Crisis Responder for the third shift (12:30 a.m.–9:00 a.m.). The role is based at 502 Farrell Drive, Covington, KY 41011, with travel across the Northern Kentucky region.

Respond to crises in-person, provide immediate support, and coordinate care with a multidisciplinary team. Responsibilities include de-escalation, safety planning, arranging hospitalization or outpatient resources, and education to promote better client functioning.

Qualifications

• Bachelor’s degree preferred or Peer Support Certification preferred.
• High School Diploma with 1+ year of mental health experience can substitute for degree or certification.
• Experience in the behavioral health field and strong communication skills.

Responsibilities

• Respond in person as part of a team to crises in homes, schools, hospitals, and other locations.
• De-escalate crises and develop safety plans with an interdisciplinary team.
• Assist clients in planning care, including hospitalization or outpatient resources.
• Address functional challenges and reduce risk to prevent unnecessary hospital visits.
• Educate clients to improve functioning and develop skills.
• Coordinate transportation to appointments and connect clients with resources.

Skills

Behavioral health knowledge

Communication skills

Driver's license

Personal vehicle ownership

Education

Bachelor’s degree preferred

Peer Support Certification preferred

Job description

NorthKey Community Care is seeking a full-time, third-shift Mobile Crisis Responder to join our team to provide compassionate, in-person crisis intervention and support to individuals experiencing a crisis. Schedule: 12:30 a.m. - 9:00 a.m. with some holiday coverage required based on scheduling needs. Location: This position is based at 502 Farrell Drive, Covington, KY 41011 and requires travel throughout the Northern Kentucky region to respond to community-based calls. Employees will utilize their personal vehicles for crisis response, with mileage reimbursement provided.

Perks & Pay

• Salary: $17.40 - $18.40 per hour (First shift - $17.40, Second/Third shift - $18.40)
• Potential for up to 12% contingency bonus
• Generous plan for paid time off (PTO) (Up to 16 days the first year)
• 10 Paid Holidays
• Individual and family insurance coverage: Various medical, vision, and dental plans to choose from
• HSA Employer match up to $1000, depending on plan
• 401(k) with employer match
• Professional Development
• Potential eligibility for student loan forgiveness through the Public Service Loan Forgiveness program

QUALIFICATIONS

• A bachelor’s degree in a behavioral health field is preferred, or a Peer Support Certification is preferred.
• High School Diploma and at least one year of experience working with individuals with mental health diagnoses may substitute for a bachelor’s degree or Peer Support certification.
• Relevant knowledge, training, and experience in the behavioral health field.
• Excellent written and verbal communication skills.
• Valid driver’s license, have a personal vehicle, and the ability to drive a vehicle.

JOB DUTIES

• Respond in person as part of a team to community settings, including homes, schools, hospitals, and other locations, to individuals who are experiencing mental health and substance use crises.
• Work as part of an interdisciplinary team to de-escalate crises and develop effective safety plans.
• Assist individuals in developing a plan for care, including arranging hospitalization or outpatient resources as indicated.
• Effectively address the functional challenges of individuals served.
• Identify and address risks and current or potential gaps in care to prevent unnecessary deterioration that could result in hospitalizations, emergency room visits, or loss of independence in vocational, academic, and/or social functioning.
• Provide education to clients to promote improved functioning and skills development.
• Coordinate transportation for clients to appointments, which connect them to community resources and services.
• Collaborate with other members of the care team involved in the client’s case.
• Collaborate with community providers, including law enforcement and hospital staff, to establish an appropriate community response to identified individuals.
• Educate clients and/or families and significant others on resources to assist with identified needs.
• Maintain HIPAA compliance and client confidentiality.
• Complete initial and/or annual, and other mandatory training as assigned related to crises.

NORTHKEY COMMUNITY CARE - COMPANY OVERVIEW

Since 1966, NorthKey Community Care (NorthKey) has provided effective and efficient mental health, substance use, and developmental disabilities services to the Northern Kentucky region with the commitment to providing the right service, at the right time, and in the right place. With multiple convenient locations throughout the Northern Kentucky region (Kenton, Boone, Campbell, Grant, Carroll, Gallatin, Pendleton, and Owen counties), NorthKey offers a wide array of mental health, substance use, and developmental disabilities services unparalleled in the region.Come join the NorthKey team to help Transform Lives and Communities Through Excellence in Mental Health, Substance Use, and Developmental Disabilities services!