Mobile Crisis - Clinical Services Supervisor - Evening Shift - 4 PM - 12 PM

BJC HealthCare (New); Northern (KY); Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Medical benefits

Retirement plan

Tuition assistance

Paid time off

Job summary

BJC Behavioral Health is seeking an Evening Shift Supervisor to lead the Mobile Crisis Response team. You will supervise 12 evening staff, guide clinical decision-making, and ensure timely responses to crisis referrals while maintaining proper documentation and workflows.

The role requires strong crisis assessment, leadership, and communication skills, with supervisory experience viewed as a strong plus. 2 days in office, 3 days remote, and evening hours apply.

Qualifications

• Strong crisis assessment and intervention skills.
• Ability to make sound clinical and operational decisions in high-risk situations.
• Strong leadership, coaching, and communication skills.

Responsibilities

• Provides direct supervision of evening MCR staff and oversees coverage.
• Ensures appropriate and timely responses to crisis referrals.
• Assists staff with clinical decision-making, safety concerns, and high-risk cases.
• Monitors staffing and coverage for the evening shift.
• Ensures documentation and required workflows are completed.

Skills

Crisis assessment

Clinical decision-making

Leadership

Communication skills

Education

Master's Degree

Social Work

Job description

Additional Information About the Role

• Up to a $2300 Sign on Bonus


• Shift information: Evening shift- 4pm to 12:30 am. This position provides supervisory coverage for Mobile Crisis Response team members during these evening hours and supports continuity of crisis operations and coverage needs


• Team Dynamic: This supervisor will oversee 12 Mobile Crisis Response staff working during the evening shift, including community support specialist and peer support staff


• Location: BJC Commons this a Hybrid position - 2 days in the office and 3 days remote. The supervisor is expected to be at the office at least two days a week


• MUST HAVE skills for this position: Strong crisis assessment and intervention skills; ability to make sound clinical and operational decisions in high-risk situations; strong leadership, coaching, and communication skills - previous supervisory or manager leadership experience is a strong plus.


• Job responsibilities: The Evening Shift Supervisor. provides direct supervision and support to evening MCR staff; ensures appropriate and timely responses to crisis referrals; assists staff with clinical decision-making, safety concerns, and complex/high-risk cases; monitors staffing and coverage; ensures documentation and required workflows are completed appropriately.

Overview

BJC Behavioral Health is a community health center that provides and coordinates behavioral health services for more than 8,000 seriously mentally ill adults and seriously emotionally disturbed children in St. Louis City, St. Louis County, St. François, Iron and Washington counties. As an Administrative Agent of the Missouri Department of Mental Health (DMH), BJC Behavioral Health serves as a major point of entry for people eligible for mental health services funded by DMH and is responsible for serving as gatekeeper to the public mental health system.

Preferred Qualifications

Role Purpose

Provides clinical supervision and hands on instruction of sound, effective clinical skills to direct reports so that services provided build on strengths of clients and their families as they deal with the effects of serious mental illness.

Responsibilities

• Manages individual(s) including but not limited to: hires, trains, assigns work, manages & evaluates performance, conducts professional development plans. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership.


• May participate in the development of departmental staffing, revenue and/or expense budgets and having direct responsibility for adhering to those goals. This includes responding to changes in the business which may affect the ability to achieve the budget goals.


• Supervises and oversees operational services that build on the strengths of clients and their families as they deal with the effects of serious mental illness.


• Trains and coaches direct reports on clinical and case management skills.


• Partners with community resources to specifically address treatment needs of the patients.

Minimum Requirements

Education

• Master's Degree


• Social Work

Experience

• 2-5 years

Supervisor Experience

• No Experience

Licenses & Certifications

• LCSW or LPC

Preferred Requirements

Experience

• 5-10 years

Supervisor Experience

• < 2 years

Benefits and Legal Statement

BJC Total Rewards

At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

• Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date


• Disability insurance* paid for by BJC


• Annual 4% BJC Automatic Retirement Contribution


• 401(k) plan with BJC match


• Tuition Assistance available on first day


• BJC Institute for Learning and Development


• Health Care and Dependent Care Flexible Spending Accounts


• Paid Time Off benefit combines vacation, sick days, holidays and personal time


• Adoption assistance

To learn more, go to our Benefits Summary.

*Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

Equal Opportunity Employer