Mobile Community Support Specialist

Mhawestchester; Valley Cottage (NY); On-site; USD 47,000 - 52,000; Full time

Job summary

Greater Mental Health of New York is seeking a Community Support Specialist to join a mobile HOME program in Valley Cottage, NY. The role supports individuals facing homelessness and behavioral health challenges through outreach, case management, and resource connections.

You will work with a multidisciplinary HOME team to provide services, document care in the EHR, and help clients set goals, access benefits, and navigate available housing and healthcare resources.

Qualifications

• Associate degree in human services, social work, psychology or related field required.
• Bachelor's degree preferred depending on background and program needs.
• Experience or demonstrated ability in direct care or working with individuals with mental health challenges is highly preferred.
• Bilingual English/Spanish is a plus.

Responsibilities

• Outreach and engagement with individuals in the community to provide support for housing instability or homelessness.
• Provide case management support including navigating benefits, referrals, follow-up, and transportation.
• Offer skill-building opportunities and modeling daily living activities.
• Collaborate with clinicians, case managers and housing navigators to ensure continuity of care.
• Assist clients in identifying goals, building motivation, and navigating resources (housing, healthcare, benefits).
• Accompany clients to appointments and community resources as needed.
• Participate in team meetings and supervision; document services in the electronic health record.

Skills

Bilingual English/Spanish

Strong communication

Customer service

Ability to work in community settings

Education

Associate’s degree

Bachelor's degree preferred

Tools

Microsoft Office

Electronic Health Records (EHR)

Job description

Greater Mental Health of New York is seeking a Community Support Specialist to join a mobile HOME program in Valley Cottage, NY. The role supports individuals facing homelessness and behavioral health challenges through outreach, case management, and resource connections.

You will work with a multidisciplinary HOME team to provide services, document care in the EHR, and help clients set goals, access benefits, and navigate available housing and healthcare resources.