Mobile Automotive Diagnostics & Calibration Tech

Automotive Technology Experts; Spokane (WA); In loco; USD 34.000 - 55.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus (“Cash From Crash”)

5 Paid Holidays

Descrizione del lavoro

Automotive Technology Experts (ATE) is seeking a Field Technician to deliver high-quality diagnostic, programming, and calibration services. This mobile role requires daily travel to customer sites in a company vehicle, ensuring safety, accuracy, and customer satisfaction in line with OEM standards.

The successful candidate will diagnose and calibrate a wide range of vehicle systems, handle documentation, and communicate effectively with shops and stakeholders.

Competenze

• 2–5+ years of automotive experience servicing and diagnosing a wide range of vehicle systems.
• Strong working knowledge of ADAS and electrical services, including calibrations (levels 1–3), programming, diagnostics, and wire/connector repair.
• Proficient with electrical diagnostic equipment such as multimeters, power probes, and resistors.
• Ability to perform and interpret vehicle health scans using both factory and non-factory tools.
• Skilled in reading and interpreting OEM and aftermarket service information and wiring schematics.
• Ability to program vehicle modules using factory or approved non-factory software.
• Clear and professional communication skills, both verbal and written, to explain technical findings.
• Technologically savvy, with proficiency in platforms such as Outlook, Teams, and Word.
• Must have a valid driver’s license and a safe driving record.
• Ability to lift and carry up to 50 lbs and stand for extended periods in automotive shop environments.

Mansioni

• Deliver fast and accurate ATE service support to internal and external customers.
• Travel daily to assigned service locations in a company-provided vehicle.
• Perform diagnostics, calibrations, programming, scanning, and wire/connector repair.
• Ensure all services—particularly calibrations—are clearly documented, required per OEM guidelines, and approved prior to execution, in alignment with company policies.
• Conduct test drives to verify system functionality and confirm successful repair outcomes.
• Provide excellent customer service by: Managing difficult situations with transparency and urgency; Communicating promptly and professionally with shops and internal stakeholders; Escalating concerns when needed.
• Participate in team meetings and training sessions as assigned.
• Properly care for, maintain, and secure ATE-issued tools, equipment, and vehicles.
• Stay current on ATE and OEM protocols through required training and Champions Connect updates.
• Travel daily to service locations and meet productivity and quality goals.
• Accurately manage documentation and complete final billing before leaving the site, per MCP guidelines.
• Work assigned schedule including Saturday coverage as required by market needs.
• Maintain flexible availability to meet customer service commitments across all assigned business days.
• Perform additional duties as assigned.

Conoscenze

ADAS calibrations

Electrical diagnostics

Vehicle health scans

Customer service

Documentation

Team collaboration

Strumenti

Multimeters

Power probes

Resistors

Factory software

Descrizione del lavoro

Automotive Technology Experts (ATE) is seeking a Field Technician to deliver high-quality diagnostic, programming, and calibration services. This mobile role requires daily travel to customer sites in a company vehicle, ensuring safety, accuracy, and customer satisfaction in line with OEM standards.

The successful candidate will diagnose and calibrate a wide range of vehicle systems, handle documentation, and communicate effectively with shops and stakeholders.