Mobile Automotive Diagnostic Technician | Growth & Training

Protech Automotive Solutions; Santa Clara (CA); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision from day one

Weekly pay

Paid vacation & holidays

Career growth from within

I-CAR and ASE training

Job summary

Protech Automotive Solutions is seeking a Mobile Diagnostic Technician to apply technical knowledge, assist customers, and support Autel scanning workflows. You will handle inbound and outbound calls, answer questions about scanning procedures, and research issues to provide clear resolutions.

The role offers benefits from day one, weekly pay, paid vacations, and opportunities for training and growth through I-CAR and ASE certifications.

Qualifications

• 2+ years of diagnostic technician experience.
• I-CAR & ASE certifications preferred.
• Must have or be willing to obtain proper tools to complete duties.

Responsibilities

• Perform diagnostic and repair tasks using Autel scanning unit.
• Assist customers with inquiries related to vehicle diagnostics and procedures.
• Respond to inbound/outbound calls in support of diagnostics.
• Explain technical issues and resolutions to customers clearly.
• Maintain accuracy when documenting work orders and estimates.

Skills

Diagnostic experience

Customer service

Verbal communication

Written communication

Education

I-CAR certification

ASE certification

Tools

Autel scanner

Job description

Protech Automotive Solutions is seeking a Mobile Diagnostic Technician to apply technical knowledge, assist customers, and support Autel scanning workflows. You will handle inbound and outbound calls, answer questions about scanning procedures, and research issues to provide clear resolutions.

The role offers benefits from day one, weekly pay, paid vacations, and opportunities for training and growth through I-CAR and ASE certifications.