Mobile Auto Locksmith Technician — Key Cutting & Programming

Hillman Group; Austin (TX); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Company van

Fuel card

Paid training

Medical, Dental, Vision

401(k) with company match

Paid Time Off and Holidays

Career advancement opportunities

Job summary

Hillman is seeking a Mobile Locksmith Technician in Austin, TX to operate a mobile service van providing key cutting, programming, and locksmith services directly at customer sites. You will diagnose needs and deliver on-site solutions with a customer-first mindset.

You’ll work with an Automotive Mobile Sales Rep, build technical and customer service expertise, and enjoy independence in the field. Weekend availability is required and a strong safety focus is essential.

Qualifications

• Must have strong customer service and communication skills.
• Must have basic computer, email, and mobile technology proficiency.
• Ability to obtain and maintain a Locksmith License where required.
• Valid Driver's License with satisfactory driving record.

Responsibilities

• Provide automotive key cutting, duplication, programming, and key fob services at customer locations.
• Diagnose customer needs and recommend appropriate solutions.
• Partner with the Automotive Mobile Sales Representative to deliver a seamless customer experience.
• Serve as the technical expert in the field with a customer-first approach.
• Troubleshoot issues and provide effective solutions.

Skills

Customer service

Communication

Computer literacy

Mobile technology

Education

High School Diploma or GED

Locksmith License (where required)

Tools

Key cutting equipment

Programming equipment

Vehicle electronics

Job description

Hillman is seeking a Mobile Locksmith Technician in Austin, TX to operate a mobile service van providing key cutting, programming, and locksmith services directly at customer sites. You will diagnose needs and deliver on-site solutions with a customer-first mindset.

You’ll work with an Automotive Mobile Sales Rep, build technical and customer service expertise, and enjoy independence in the field. Weekend availability is required and a strong safety focus is essential.