Mobile Auto Diagnostics Specialist

Jobtailor; Spartanburg (SC); On-site; USD 42,000 - 68,000; Full time

Job summary

Jobtailor in Spartanburg, SC is seeking a Diagnostic Technician to support customers with Autel scanning equipment and technical vehicle diagnostics.

The role requires 2+ years of diagnostic technician experience; I-CAR and ASE certifications are preferred. Candidates must have or obtain the necessary tools and pass pre-employment screenings, including background checks. Excellent verbal and written communication and customer service skills are essential.

Qualifications

• 2+ years of diagnostic technician experience.
• I-CAR and ASE certifications preferred.
• Must have or be willing to obtain proper tools.
• Pass pre-employment screenings including background checks.
• Minimum age 21+.
• Ability to lift objects over 50 lbs.
• Ability to read instructions, estimates and work orders.
• Effective verbal and written communication skills.
• Adaptability in a fast-paced environment.
• Personable customer service to internal and external customers.

Responsibilities

• Applies technical knowledge to assist customers.
• Answers inbound and outbound phone calls in support of Autel scanning unit.
• Answers technical questions relating to the scanning procedures of the Autel unit.
• Conducts research to understand, explain, and resolve vehicle technology issues.

Skills

Autel Scanning Unit Knowledge

Technical Problem Solving

Research Skills

Effective Verbal Communication

Effective Written Communication

Adaptability

Personable Customer Service

Customer Service Skills

Tools

Diagnostic Tools

Automotive Scanning Equipment

Job description

Jobtailor in Spartanburg, SC is seeking a Diagnostic Technician to support customers with Autel scanning equipment and technical vehicle diagnostics.

The role requires 2+ years of diagnostic technician experience; I-CAR and ASE certifications are preferred. Candidates must have or obtain the necessary tools and pass pre-employment screenings, including background checks. Excellent verbal and written communication and customer service skills are essential.