Mobile Associate – Retail Sales

Jobtailor; Northbrook (IL); On-site; USD 31,000 - 42,000; Full time

Job summary

Jobtailor is seeking a retail associate to deliver personalized technology and service solutions to customers in a fast-paced environment. You will build product knowledge, demonstrate features, and use digital tools to explain plans and coverage, while collaborating with team members to ensure a seamless customer experience.

The role emphasizes high school qualification, some retail experience, strong communication, and problem-solving skills, with opportunities to learn retail processes and

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.
• Must be 18 years or older.
• Legally authorized to work in the United States.
• Not a DOT-regulated position; no travel expected.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Use digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training on retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and team initiatives.
• Engage customers and facilitate their technology and service needs in a fast-paced retail environment.
• Build product knowledge and demonstrate technology solutions throughout the customer shopping journey.

Skills

Customer Service

Sales

Communication

Customer Problem Solving

Change Agility

Teamwork

Multitasking

Engaging People

Education

High School Diploma/GED

Tools

Digital Tools

Wireless Technology

Job description

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions
• Use digital tools to demonstrate network coverage, service plans, and product features
• Complete required training on retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and team initiatives
• Perform other duties and projects as assigned by business management
• Engage customers and facilitate their technology and service needs in a fast-paced retail environment
• Build product knowledge and demonstrate technology solutions throughout the customer shopping journey

Requirements

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience in a retail environment (Preferred)
• Change Agility (Required)
• Communication (Required)
• Customer Problem Solving (Required)
• Customer Service (Required)
• Engaging People (Required)
• Multitasking (Required)
• Sales (Required)
• Teamwork Orientation (Required)
• At least 18 years of age
• Legally authorized to work in the United States
• No travel required
• Not a DOT-regulated position
• Not a safety-sensitive position

Core Competencies

Demonstrates strong customer service and sales skills in a retail environment, utilizing effective communication and problem-solving abilities to engage customers and meet their technology needs. Proficient in multitasking and collaborating with team members to enhance the overall customer experience.

Highest-signal resume keywords

• Customer Service
• Sales
• Communication
• Customer Problem Solving
• Change Agility

Soft Skills

• Engaging People
• Multitasking
• Teamwork Orientation

Certifications & Qualifications

• High School Diploma/GED

Industry Keywords

• Retail Environment
• Customer Experience
• Technology Solutions

Tools & Technologies

• Digital Tools
• Wireless Technology