Mobile Associate, Bilingual Preferred - Retail Sales

T-Mobile; Merced (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Mobile Associate, where you will be the face of the brand, creating excitement around innovative products and services. In this dynamic retail environment, you will connect with customers, understand their needs, and provide tailored solutions. With a focus on customer advocacy and teamwork, you will thrive in a role that offers growth opportunities and the chance to make a real impact. Enjoy a competitive starting pay, stock grants, and a comprehensive benefits package that supports your well-being and career development.

Benefits

Health Insurance

401(k)

Paid Time Off

Employee Discounts

Stock Grants

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience preferred.

Responsibilities

• Provide a world-class customer experience in-store and online.
• Use digital tools to showcase products and services.
• Build relationships and support team initiatives.

Skills

Customer Service

Sales Experience

Teamwork

Digital Tools

Education

High School Diploma/GED

Job description

Mobile Associate, Bilingual Preferred - Retail Sales

Join us as a Mobile Associate, Bilingual Preferred - Retail Sales at T-Mobile.

Job Overview

Mobile Associates (MA) are part of a Retail Team of Experts, serving as brand ambassadors to create excitement around our products and services. They thrive in a fast-paced environment, building significant connections with customers, and continuously developing their skills to progress to a Mobile Expert role. Successful completion of new employee training is required.

Responsibilities include:

• Providing a world-class customer experience by assisting customers online and in-store, exploring their needs, demonstrating technology, and offering personalized solutions.
• Using digital tools effectively to showcase coverage, plans, and services.
• Building relationships across channels and supporting team initiatives to ensure a seamless customer experience.

Qualifications:

• High School Diploma/GED.
• At least 6 months of customer service and/or sales experience, preferably in retail.

Skills and Abilities:

• Passionate about customer advocacy and having fun.
• Driven to succeed in a fast-paced sales environment.
• Team-oriented with the ability to learn and share ideas.
• Balance customer needs with performance goals.

Additional Requirements:

• Must be at least 18 years old and authorized to work in the U.S.

Compensation and Benefits:

Starting hourly pay is $19.00, with incentives and opportunities for promotion. All employees are eligible for stock grants and a comprehensive benefits package, including health insurance, 401(k), paid time off, and discounts.

Equal Opportunity Statement:

T-Mobile is an Equal Opportunity Employer. We welcome applicants of all backgrounds and provide accommodations for individuals with disabilities.