MOA – Medical Office Assistant-Waterville Clinic

Community Memorial Hospital; Village of Waterville (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

An established healthcare provider is seeking a dedicated Medical Office Assistant to join their dynamic team in a clinic setting. This role involves providing essential administrative and clinical support, ensuring patient care and confidentiality while assisting healthcare professionals. You will play a vital role in managing patient flow, handling clerical duties, and maintaining a clean and organized environment. If you are passionate about healthcare and enjoy working in a collaborative team, this position offers a rewarding opportunity to make a difference in patients' lives. Join us and be part of a supportive community focused on delivering exceptional care.

Benefits

Dental insurance

Disability insurance

Employee assistance program

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid sick time

Paid time off

Tuition reimbursement

Qualifications

• Minimum H.S. diploma or GED required with excellent interpersonal skills.
• Preferred experience as MOA or MA and/or certified.

Responsibilities

• Assist with patient care, clerical tasks, and maintain infection control.
• Work as part of a team with physicians, nurses, and staff.

Skills

Interpersonal Skills

Customer Service

Clinical Medical Assisting

Patient Care

Education

High School Diploma or GED

Certification as Medical Assistant or CNA

Tools

Electronic Health Records (EHR)

Job description

Job description

Community Memorial is seeking a full-time Medical Office Assistant (MOA) for both administrative and clinical tasks in our Waterville Clinic.

Job Summary:

The Medical Office Assistant provides direct support to the Family Health Center teams in both clinical and administrative areas, including assisting physicians with patient care; and handling clerical, environmental, and organizational tasks.

Responsibilities and Duties:

• Fulfills patient care responsibilities as assigned including checking schedules and organizing patient flow; accompanying patients to exam rooms; assisting patients as needed with walking transfers, collecting specimens, preparing for exam, etc.; collecting patient history; performing screenings per provider guidelines; charting; relaying instructions to patients/families; answering calls, and providing pertinent information.
• Complete clerical responsibilities as assigned that may include sending/receiving patient medical records; obtaining lab/X-ray reports, hospital notes, referral information, etc.; completing forms/requisitions as needed; scheduling appointments; verifying insurance coverage and patient demographics; managing and updating charts to ensure that information is complete and filed appropriately.
• Meets environmental responsibilities as assigned that may include setting up instruments and equipment according to department protocols; cleaning exam/procedure rooms, instruments, and equipment between patient visits to maintain infection control; ordering, sorting, storing supplies; and restocking exam/procedure rooms.
• Complete organizational responsibilities as assigned including respecting/promoting patient rights; responding appropriately to emergency codes; sharing problems relating to patients and/or staff with immediate supervisor.
• Fulfills clinical medical assisting responsibilities, which include checking vital signs; physical examination preparations; prescription verifications with physician’s orders; biohazard waste disposal and monitoring; laboratory procedures including Occupational Safety and Health Administration (OSHA) guidelines; quality control methods; CLIA-waived testing; venipunctures; specimen handling such as urine, throat, vaginal, stool, and sputum; EKG testing; completing lab draws; emergency first aid.

*Medical assistants must adhere to the MA scope of practice in the laboratory and practice based on NYS guidelines.

• Work as part of a team along with Physicians, APPs, Licensed Nurses, Receptionists and all other staff.
• Maintain patient confidentiality at all times. HIPAA Compliant.
• Complies with organizational policies regarding ethical business practices.
• Performs other duties as assigned or requested.

Job Requirements:

• Candidates must have minimum H.S. diploma or GED, excellent interpersonal skills and customer service attitude.
• Preferred: experience working as a MOA or MA and/or certified as a Medical Assistant or CNA.
• Outpatient/Office setting.

Job Types: Full-time

Salary: $17.66 – $22.93 per hour

Benefits:

• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid sick time
• Paid time off
• Paid training
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Healthcare setting:

• Clinic
• Outpatient

Schedule:

• 5×8
• Monday to Friday
• No weekends