MMSC Technology Product Owner

Intercity Packers Ltd.; Wyoming, Northern (MI, KY); Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

Hybrid work schedule

Job summary

Gordon Food Service seeks a Product Owner for MMSC Technology to drive development and execution of tools improving day-to-day end-user experiences for suppliers and customers. You translate business needs into technical requirements and coordinate with developers to implement solutions.

With 3+ years in food service distribution or marketing and a business/Information Science degree, you will lead vision, testing, and maintenance of core technologies, using Excel/Google Sheets to visualize

Qualifications

• 3+ years in food service distribution or marketing.
• Strong communication skills, both written and verbal.
• Experience in hybrid agile design, development, or product management.
• Understanding of user-centered design is a plus.
• Ability to create charts/graphs in Excel & Google Sheets for trends.

Responsibilities

• Lead vision, technical development, testing, and maintenance of core technologies for MMSC.
• Identify and document user stories and use cases for new features.
• Translate business needs into technical requirements for IT development.
• Explore AI/ML opportunities to enhance solutions.
• Coordinate with internal/external developers to implement solutions.
• Modify technology to reduce risk and improve current systems.
• Create metrics to track progress and present to management.
• Develop educational content and processes with internal/external partners.

Skills

Experience in food service

Excellent listening & communication

Hybrid agile product management

User-centered design understanding

Data visualization with Excel/Sheets

Education

Bachelor's degree in Business/Marketing/Info Sciences

Tools

Excel

Google Sheets

Job description

Position Summary:

The MMSC Technology Product Owner leads the development and execution of MMSC Technology needs that will support an improved experience for end users in their day-to-day execution. Utilizing a problem-solving approach, creates and maintains tools and solutions to support and advance organizational goals to drive efficiency in our supplier & customer relationships. Leads and drives ongoing evaluation and continuous improvement of tools and processes, ensuring appropriate configuration with other business technology platforms. Works closely with adjacent technologies and teams to find more efficient ways to drive results.

What you will do:

• Responsible for driving vision, technical development, testing, and maintenance of core technologies for MMSC.
• Identifies and documents user stories and use cases for new features and functionality for assigned tools.
• Translates business needs into technical requirements for efficient IT development.
• Continually evaluates opportunities that can be enhanced by Artificial Intelligence or Machine Learning.
• Leverages both strong business knowledge and technical background to develop and implement solutions coordinating with internal and external developers as appropriate.
• Responsible for modifying technology to reduce risk and enhance current systems.
• Creates metrics to track progress and presents findings to the appropriate level of management.
• Works closely with internal teams and external partners to develop efficient processes and educational content such as videos, images and other forms of value-added marketing information.
• Performs other duties as assigned.

When you will work:

Monday through Friday, 8:00am - 5:00pm.

Hybrid Work Schedule:

4 days in office, 1 day from home.

What you bring to the table:

• At least 3 years related experience in food service distribution or marketing.
• Bachelor's degree in Business, Marketing, Information Sciences or a related field.
• Excellent listening and communication skills both written and verbal.
• Experience working in a hybrid agile design, development and or product management environment.
• Understanding of user-centered design principles a plus.
• Experience with creating charts and graphs in Excel and Google Sheets for trending and demonstrating performance.
• Self-directed and takes initiative to problem-solve in a collaborative and time-effective manner.
• A sharp eye for detail and excellent organization skills.
• Ability to adapt deliverables and plans as priorities shift.
• Ability to juggle multiple projects in a dynamic, highly collaborative environment.
• Proven problem solver willing to take on a challenge and complete the effort.
• Familiar with differences in interactions on desktop, tablet, and mobile.

BE PART OF AN AMAZING CULTURE WHERE WHAT MATTERS TO YOU, MATTERS TO US!

Gordon Food Service values our customers and understands that their success is largely dependent upon our workforce. To demonstrate our commitment to our partnership, we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process.

Equal Employment Opportunity is a matter of policy at Gordon Food Service, Inc. and we are committed to a work environment in which all individuals are treated with respect and dignity.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to [e-mail] and use the words “Accommodation Request” in your subject line.

All Gordon Food Service locations are tobacco-free. Gordon Food Service is a drug-free workplace and conducts pre-employment drug tests.

For more than 125 years, Gordon Food Service has delivered uncompromised quality and heartfelt service. From a butter-and-egg delivery service, it has grown into the largest family-operated foodservice business in North America. Today, the company serves customers from restaurants, to healthcare and education, across the U.S. and Canada through its distribution network and more than 180 retail stores.