Mitsubishi Sinker EDM Field Service Technologist

MC Machinery Systems Inc.; Saint Paul (MN); On-site; USD 65,000 - 90,000; Full time

Job summary

MC Machinery Systems Inc. seeks an electro-mechanical field service technician to support Mitsubishi Sinker EDM equipment nationwide.

You will diagnose complex failures on-site, realign assemblies, and verify repairs with precise measurements, ensuring machines return to production quickly. You'll travel extensively (primarily within the U.S.) with some international trips, provide expert troubleshooting by phone when appropriate, and mentor customers through quick fixes.

Qualifications

• Two-year electronic or technical degree or equivalent experience.
• Experience diagnosing and repairing mechanical problems.
• Ability to interpret mechanical drawings and wiring diagrams.
• CNC programming exposure (G-code/M-code) is advantageous.
• Strong communication and team collaboration.

Responsibilities

• Diagnose complex failures and complete on-site restoration of EDM systems.
• Disassemble, rebuild, and test mechanical/electrical subsystems to original spec.
• Provide expert telephone/troubleshooting to minimize downtime.
• Engage customers with professional, solution-focused communication.
• Use schematics to identify root causes and verify fixes.
• Maintain thorough records of issues, actions, and outcomes.

Skills

Schematic interpretation

Electrical troubleshooting

Mechanical troubleshooting

Windows proficiency

Excellent communication

Valid driver’s license

Education

Two-year Electronic or Technical degree, or equivalent experience

Tools

Voltmeter

Oscilloscope

Multimeter

Job description

Your Impact, Story by Story

Imagine arriving at a manufacturer's facility where a critical Mitsubishi Sinker EDM is down. Production is waiting. You quickly interpret the schematic, trace a high-voltage issue, realign a mechanical assembly, and validate results with precise measurements. By afternoon, the spindle is humming and the shop is back on schedule. Later, you jump on a call to coach another customer through a quick fix. That's the kind of impact you'll make- every day.

Mission

Leverage your electro-mechanical expertise to troubleshoot, repair, modify, and verify Mitsubishi machining equipment. The role requires 100% travel, Monday through Friday, mostly within the U.S., with occasional international trips. We support customers on-site and, when it's efficient, over the phone. We train for mastery, champion career growth, and value the kind of commitment that drives long-term employee and customer relationships.

Core Responsibilities

• Diagnose complex failures and complete on-site restoration of Sinker EDM systems.
• Dismantle, rebuild, and test mechanical/electrical subsystems to original spec.
• Deliver expert telephone troubleshooting to minimize downtime.
• Engage customers with professional, solution-focused communication.
• Use schematics and block diagrams to find root causes and confirm fixes.
• Maintain thorough records of issues, actions taken, and outcomes.
• Other duties as assigned.

Knowledge, Skills & Mindset

• Ability to interpret mechanical drawings and wiring diagrams.
• CNC programming exposure (G-code/M-code) is advantageous.
• Proficiency with Windows operating systems.
• Excellent written and oral communication; team-first approach in a fast-paced environment.
• Extensive travel capability; valid driver's license required.

Education & Experience

• Two-year Electronic or Technical degree, or equivalent experience.
• Skilled with electrical measurement/inspection tools (voltmeter, oscilloscope, and similar equipment).
• Experience diagnosing and repairing mechanical problems.
• Fluent with precision tools: dial indicators, micrometers, calipers.

Working Environment

Primarily indoor work with exposure to weather changes (heat, cold, wind, rain, sun). You'll operate near moving mechanical parts with moderate to loud noise. Expect substantial driving and overtime. Must be able to operate a motor vehicle and maintain a valid driver's license.

Physical Demands

Very frequent bending, upper-body twisting, standing, speaking, hearing, and frequent kneeling. Repetitive hand use (squeezing, keyboarding) and crouching. Frequent lifting/carrying of 1-10 lbs; recurrent lifting of 11-20 lbs; occasional lifting/carrying of 21-50+ lbs. Constant push/pull of 1-50 lbs; infrequent push/pull of >50 lbs using handcarts or similar devices. Strong visual and color acuity required.

Technical Strengths

• Equipment Troubleshooting; Troubleshooting Skills
• Electrical Schematics; Electrical Schematic Reading
• Electrical Troubleshooting Skills; Electrical Troubleshooting; Electrical Repair
• Electrical / Electronic Systems; High Voltage Systems
• Mechanical Troubleshooting Skills; Mechanical Systems & Component Repair
• CNC Machine Repair; G-Code; M-Code
• Pneumatics Experience; Pneumatics Troubleshooting
• Hydraulics Experience; Hydraulic Systems & Components
• Tolerance Analysis; Precision Measurement & Hand Metrology; Advanced Inspection & Gauge Measurement
• Spindle Maintenance & Repair
• Field Service Readiness

Accessibility & Equal Opportunity

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.