Wire EDM Field Service Technician

MC Machinery Systems, Inc.; Dayton (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

MC Machinery Systems, Inc. seeks a Wire EDM Field Service Technician to diagnose, repair, and test Mitsubishi Machining products at customer facilities across the United States. The role is 100% travel and Monday–Friday, with on-site service and remote support when feasible.

A strong customer-facing mindset and solid electrical/mechanical skills are essential for successful deployments. The position offers growth within the machinery industry and requires the ability to operate in diverse

Qualifications

• 2-year Electronic or Technical Degree or experience equivalent.
• Ability to read mechanical drawings and wiring diagrams.
• Experience troubleshooting mechanical problems and testing equipment.
• Familiarity with electrical measurement tools and inspection techniques.

Responsibilities

• Travel to customer locations to diagnose complex technical problems and perform on-site repair.
• Examine machines mechanically and electrically to perform repairs by dismantling and rebuilding as needed.
• Diagnose problems and troubleshoot via telephone when required.
• Communicate professionally with customers and document resolutions.

Skills

Reading drawings

Wiring diagrams

Windows OS

Communication

Team environment

Valid driver's license

Education

2-year Electronic or Technical Degree

Tools

Oscilloscope

Voltmeter

Dial indicators

Calipers

Job description

DESCRIPTION:

LOCATION: Dayton OR Columbus, OH

As a Wire EDM Field Service Technician, you will utilize customer communication skills, and the mechanical and electrical knowledge to repair, troubleshoot, modify and test complex technical problems on Mitsubishi Machining products. This is a 100% travel position, Monday through Friday. Travel is primarily throughout the US but can be international in some cases. Our services are provided on-site at our customer's facilities and via telephone if the situation permits. We train the right people for a successful career in the machinery industry and pride ourselves on employee longevity and customer retention.

ESSENTIAL RESPONSIBILITIES:

• Travel to customer locations to diagnose complex technical problems and perform on-site repair
• Examine machines mechanically and electrically in order to perform repairs by dismantling machines and rebuilding as needed
• Diagnose technical problems and troubleshoot via telephone
• Communicate professionally and effectively with customers
• Effectively interpret schematics and block diagrams to analyze and troubleshoot problems
• Document in detail product problems and resolutions
• Other duties as assigned

KNOWLEDGE, SKILLS AND ABILITIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Working knowledge of how to read mechanical drawings and wiring diagrams
• CNC programming skills a plus
• Ability to operate computer using windows operating systems
• Excellent oral and written communication skills
• Ability to work in a fast paced, team environment
• Extensive travel necessary, current valid drivers' license required

EDUCATION AND EXPERIENCE:

• 2-year Electronic or Technical Degree, or experience equivalent
• Skilled in Electrical measurement and inspection techniques (Voltmeter, Oscilloscope and other measurement equipment)
• Experience in troubleshooting and repairing mechanical problems
• Skilled in mechanical measurement and inspection techniques (Dial Indicators, Micrometers, and Calipers)

WORKING CONDITIONS:

Job operates mainly indoors, but may be exposed to changing weather conditions, such as extreme hot or cold, rain, sun, wind, etc. This job also works near moving mechanical parts and the noise level is moderate to loud. This position generally has a lot of driving and overtime work. Ability to operate a motor vehicle and possession of a valid driver's license is required.

PHYSICAL REQUIREMENTS:

This job requires very frequent bending at the waist, twisting of the upper body, standing, speaking and hearing and frequent kneeling. Repetitive use of the hands, squeezing, keyboarding and crouching. Requires frequent lifting and carrying of 1-10 pounds, recurrent lifting of 11-20 pounds and occasional lifting and carrying of 21-50 or more pounds. Also requires constant pushing and pulling of 1-50 pounds and infrequent pushing and pulling of over 50 pounds with the aid of handcarts or other wheeled devices. Good visual and color acuity are a must to perform this type of job.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.