Mitigation Technician - Lynchburg Office

Meritrestorations; Lynchburg (VA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Vision insurance

Life insurance

Job summary

Meritrestorations in Lynchburg, Virginia is hiring a Mitigation Technician to assist with emergency response efforts. This role focuses on water, mold, and storm damage mitigation, requiring strong communication skills and the ability to perform physical tasks.

Candidates should have entry-level experience in construction or labor, and the desire to complete necessary certifications. The position offers a supportive team environment and various benefits including health and dental insurance.

Qualifications

• Entry-level position or 6–12 months of relevant experience in construction or restoration.
• Willing to earn IICRC certification within 12 months.
• Physically fit to handle manual tasks and work in various conditions.

Responsibilities

• Respond to water, mold, and storm damage emergencies on-site.
• Perform mitigation services and ensure job site cleanliness.
• Communicate with the Emergency Services Coordinator on job progress.

Skills

Communication skills

Ability to lift 50+ lbs

Experience with drying equipment

Education

IICRC WRT & ASD certification (preferred)

Entry-level or 6–12 months experience in construction, labor, or restoration

Tools

Moisture meters

Drying equipment

Job description

MITIGATION TECHNICIAN

As a Mitigation Technician, you are a vital part of our emergency response team. You’ll assist in mitigation efforts in the field, support the Lead Technician on‑site, and ensure that emergency services are executed with urgency, professionalism, and technical excellence. This role requires a strong work ethic, willingness to learn, and a commitment to high‑quality outcomes.

ESSENTIAL DUTIES AND RESPONSIBILITIES

EMERGENCY RESPONSE & MITIGATION EXECUTION

• Respond on‑site to water, mold, and storm damage emergencies
• Perform mitigation services including demolition, extraction, drying, and cleanup under supervision
• Set up and monitor drying equipment (air movers, dehumidifiers, etc.)
• Follow IICRC standards and job‑specific instructions from the Lead Technician
• Assist with moisture readings, drying logs, and daily job tasks
• Maintain PPE use, safety standards, and jobsite cleanliness at all times

JOBSITE SUPPORT & ORGANIZATION

• Load/unload trucks and organize tools, materials, and supplies
• Maintain cleanliness and readiness of vehicles and equipment
• Support in taking before/after photos, ITEL samples, and completing work authorizations
• Execute assigned tasks with accuracy, speed, and professionalism
• Conduct daily job site walk‑throughs and quality checks
• Maintain job site readiness, vehicle organization, and equipment tracking
• Communicate with ESC on job progress, resource needs, and field updates
• Support coordination with the Emergency Service Coordinator for estimate support

DOCUMENTATION & SOFTWARE

• Learn to operate software platforms like DASH, MICA, and Moisture Mapper
• Upload jobsite photos, notes, and readings as directed
• Assist in keeping digital records audit‑ready and aligned with carrier expectations

CUSTOMER EXPERIENCE & COMMUNICATION

• Serve as the main point of contact for customers on‑site
• Set clear expectations, answer questions, and resolve concerns professionally
• Ensure work authorizations, COS forms, and other documents are signed and submitted
• Support the Lead Technician in setting expectations and maintaining communication
• Always represent Merit with professionalism and empathy

CONTINUOUS IMPROVEMENT & GROWTH

• Complete IICRC WRT & ASD certification (company‑supported) within the first year
• Attend jobsite training and team sessions to build technical knowledge
• Show initiative, ask questions, and take pride in the work being done
• Grow toward becoming a Lead Mitigation Technician through performance and commitment

QUALIFICATIONS

• Entry‑level or 6–12 months experience in construction, labor, or restoration
• IICRC WRT & ASD certification (preferred) or willingness to earn it within 12 months
• Experienced with drying equipment, moisture meters, and mitigation best practices
• Excellent communicator with the ability to lead, train, and inspire others
• Physically capable of lifting 50+ lbs., climbing ladders, and working in confined spaces
• Valid driver’s license with clean driving record
• Available for rotating on‑call shifts, including nights and weekends

BENEFITS

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance