Mitigation Technician - Fire & Water Cleanup Pro

Servpro Industries, Inc.; Mentor (OH); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive wages

Medical/Dental/Vision Insurance

Paid Holidays + Vacations

Life Insurance

401(k) with Company match

Job summary

A leading restoration company in Northeast Ohio is seeking motivated Mitigation Technicians to join their team. This role focuses on responding to service calls, performing restoration work, and ensuring customer satisfaction. Responsibilities include maintaining equipment, cleaning job sites, and adhering to safety guidelines. Candidates should have a high school diploma, strong communication skills, and a commitment to customer service. The company offers competitive wages and benefits including medical insurance and a 401(k) plan.

Qualifications

• Dedicated to world class customer service.
• Ability to work on a rotating on-call schedule for after hours and weekends.
• Experience in cleaning/restoration preferred, but not required.

Responsibilities

• Respond to service calls from residential and commercial customers.
• Inventory and load the work vehicle with needed equipment.
• Ensure two-way communication with crew chief and other technicians.

Skills

Customer service orientation

Effective oral communication

Education

High school diploma/GED

Job description

A leading restoration company in Northeast Ohio is seeking motivated Mitigation Technicians to join their team. This role focuses on responding to service calls, performing restoration work, and ensuring customer satisfaction. Responsibilities include maintaining equipment, cleaning job sites, and adhering to safety guidelines. Candidates should have a high school diploma, strong communication skills, and a commitment to customer service. The company offers competitive wages and benefits including medical insurance and a 401(k) plan.