Mitigation Service Professional

Neighborly Company and its affiliates; Portsmouth (VA); On-site; USD 32,000 - 45,000; Full time

Job summary

Rainbow Restoration seeks a Water & Fire Restoration Service Professional to restore residential and commercial properties damaged by water, smoke, fire or debris, following IICRC standards and Rainbow Restoration processes. You will join a dedicated team focused on quality and safety while delivering excellent service.

This role requires self-motivation, strong time management, and clear communication with customers and supervisors.

Qualifications

• Restoration/construction experience is helpful but not required.
• Must be able to lift and move heavy contents/equipment.
• Computer literacy with basic office software.
• Excellent communication skills with customers and supervisors.

Responsibilities

• Become proficient in water restoration, mold remediation, and fire damage cleanup.
• Establish and maintain a schedule to ensure services are delivered timely.
• Respond to property disasters and initiate mitigation according to IICRC standards.
• Communicate with customers about scope of work and review necessary paperwork.
• Maintain all restoration and cleaning equipment and ensure it is ready for use.
• Perform marketing tasks to sell additional services or develop business as needed.
• Cross-train in related positions as required.

Skills

Excellent communication skills

Valid Driver's License

Computer literate

Lift heavy objects

Job description

Do You Seek?

• A purpose driven career where all teammates are Seen, Heard, and Valued


• To be part of something where Recognition and Appreciation reign


• An Empowered to “get it done” workplace along with Tools to execute efficiently


• Being part of a culture of caring and encouragement while Having Fun in the Process!


• Opportunity for Paid training and educational certification(s) from an International Governing Body that encompasses the United States and 14 additional countries


• Become part of a growing team with the potential of excellent training and growth opportunities if you are looking to make a career shift

For a career opportunity, read below:

Established in 1981, Rainbow Restoration offers home restoration, commercial restoration, and carpet cleaning services through over 400 locations worldwide. We are on a mission to improve the lives of not only our customers, but also our employees' family members. Rainbow Restoration hires people who set ambitious standards for themselves and want to "Live RICH" with a team that values Respect, Integrity, with Customer focus, while Having fun in the process. We want you on our team!

As a Water & Fire Restoration Service Professional, you are a key team member responsible for the restoration of residential and commercial properties that have been damaged by water, smoke, fire, debris, or other methods of damage. Exemplifying our code of values, you show respect and courtesy to all customers and employees.

This position is right for you if you are self-motivated, thrive in fast moving environments, and can manage time to effectively meet deadlines. You have proven communication skills with supervisors, employees, and customers and can effectively manage a variety of situations on a day-to-day basis.

Specific Responsibilities:

• Become proficient in water restoration, mold remediation, and fire damage clean-up


• Establish and maintain a schedule to ensure all services are delivered in a timely manner


• Respond to property disasters and initiate mitigation according to IICRC standards and Rainbow Restoration's process


• Communicate with customers about scope of work and review necessary paperwork


• Maintain all company restoration and cleaning equipment, keeping them clean and properly maintained to be always available


• Perform marketing tasks to sell additional services or develop additional business as required


• Perform other duties as needed which may include cross-training in related positions

Job Requirements:

• Restoration and construction experience helpful, but not required


• Valid Driver's License


• Able to occasionally lift and/or move heavy contents/equipment


• Computer literate, with working knowledge of word processing, business software and spreadsheet applications


• Excellent communication skills