Mitigation Project Manager

SERVPRO of Annapolis/Severna Park; Arnold (MD); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Performance bonus

Dental and vision insurance

Job summary

SERVPRO of Annapolis/Severna Park is seeking an experienced Mitigation Project Manager in Arnold, MD. The role focuses on overseeing active restoration jobs, coordinating crews, and ensuring timely completion with direct collaboration with the Director of Mitigation.

Restoration experience and current IICRC certification are required; strong communication with customers and partners is essential. This is a full-time on-site position with earning potential including a performance bonus.

Qualifications

• Must have restoration or mitigation experience.
• Strong communication with homeowners, adjusters and crew.
• Ability to manage multiple active jobs simultaneously.

Responsibilities

• Manage multiple active water, fire and mold mitigation jobs.
• Oversee crew chiefs and technicians in the field.
• Visit jobs and ensure work progresses properly.

Skills

Mitigation experience

Communication skills

Multi-tasking

Education

IICRC certification

Tools

Xactimate

DryBook

Job description

Benefits

• Health insurance
• 401(k) matching
• Bonus based on performance

Mitigation Project Manager

Location: Arnold, MD

Pay: $70,000-$85,000 per year + performance bonus

SERVPRO is looking for an experienced Mitigation Project Manager to join our team. We operate out of our Arnold office and handle water, fire, mold and other restoration work throughout our service area.

We are looking for someone who already has restoration experience and understands how mitigation jobs run. This person will work directly with our Director of Mitigation and help oversee active jobs, field crews, customers and the day-to-day production of the department.

This is not an entry-level position. Restoration experience and current IICRC certification are required.

What You'll Be Doing

• Manage multiple active water, fire and mold mitigation jobs
• Oversee and support crew chiefs and technicians in the field
• Visit jobs and make sure work is progressing properly
• Coordinate manpower, equipment and scheduling needs
• Review job scopes, photos, drying documentation and job notes
• Communicate with homeowners, adjusters and property managers
• Meet adjusters and other parties on site when needed
• Help crews work through issues that come up in the field
• Monitor drying progress and equipment needs
• Make sure jobs are properly documented and completed
• Assist with larger losses and emergency restoration jobs
• Work closely with our Director of Mitigation, estimating and office staff

What We're Looking For

• Previous water/fire restoration or mitigation experience
• Current IICRC certification
• Strong understanding of water mitigation and structural drying
• Experience managing restoration jobs and/or field crews
• Good communication with customers and employees
• Ability to manage multiple active jobs at the same time
• Valid driver's license and clean driving record

Experience with Xactimate, DryBook or similar restoration software is a plus.

Pay & Benefits

$70,000-$85,000 base salary depending on experience and qualifications, plus performance bonus opportunity.

• Health insurance with company contribution
• Dental and vision insurance available
• 401(k) with company match
• Paid time off
• Vacation

We have an experienced team of project management staff, crew chiefs, technicians, estimating and office support already in place. We're looking for another strong person who knows the restoration business, communicates well and can help keep jobs and crews moving.