Mitigation Production Manager

Servpro Industries, Inc.; Perkasie, Northern (Bucks County, KY); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Paid time off

Training & development

Vision insurance

401(k)

401(k) matching

Company car

Dental insurance

Job summary

SERVPRO® of Upper Bucks is seeking a Production Manager to lead franchise operations, oversee customer service, and supervise crews. The ideal candidate will coordinate scheduling, manage job files and ensure profitability while maintaining high service standards.

Responsibilities include training staff, ensuring clear job scopes and accurate paperwork, and driving efficiency on restoration projects. A background in cleaning/restoration and reliable driving record are preferred.

Qualifications

• Strong written and verbal communication skills.
• Proven ability to supervise staff and manage teams.
• Experience in cleaning/restoration environments preferred.

Responsibilities

• Oversee franchise processes related to customers and ensure customer needs are met.
• Manage relationships with COIs and supervise scheduling of jobs and crews.
• Review job paperwork and ensure accuracy of scope, estimates and orders.
• Train, manage and recruit production personnel.

Skills

Communication

Leadership

Restoration experience

Management experience

Education

High school diploma/GED

IICRC certifications preferred

Job description

Benefits:

• Free uniforms
• Health insurance
• Paid time off
• Training & development
• Vision insurance
• 401(k)
• 401(k) matching
• Company car
• Dental insurance

SERVPRO® of Upper Bucks - Production Manager

Do you love helping people through difficult situations?

Then, don’t miss your chance to join our Franchise as a new Production Manager. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!

Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Primary Responsibilities

• Oversee Franchise processes relating to customers and take care of customer needs
• Manage relationships with centers of influence (COIs)
• Oversee scheduling of jobs, resources, and crews following SERVPRO® Franchise production guidelines
• Manage job file documentation, job profitability, and efficiencies
• Train, manage, and recruit production personnel
• Create and/or review job scopes and ensure accuracy and clarity
• Review all job paperwork (scope, estimate, job diary, and work orders) to ensure staff is ready to do the job efficiently

Position Requirements

• Effective written and oral communication
• Intermediate math skills
• Experience in cleaning/restoration preferred
• High school diploma/GED
• IICRC certifications preferred
• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawls spaces, attics)
• Ability to sit/stand/walk for prolonged periods of time
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning products/chemicals
• Ability to travel locally and out of state when necessary
• Ability to successfully complete a background check subject to applicable law

Hours: Full-time, 7:30am to 4:30pm Monday-Friday with mandatory overtime and monthly on-call rotation

Experience

• Management: 2 years (Required)
• Restoration Experience 2 years (Required)
• Must have valid Driver's License
• Must be able to pass 10 year background screen