Mitigation Production Manager

ServiceMaster Clean of Fraser Valley; Falls Church (VA); On-site; USD 70,000 - 80,000; Full time

Job summary

A leading restoration company seeks a Mitigation Production Manager to lead production teams, ensure project compliance, and enhance customer relationships. Candidates should have substantial industry experience and supervisory credentials, fostering excellence within the team.

Benefits

401(k)

Bonus based on performance

Health insurance

Paid IICRC certification and training

Company car

Weekly pay

PTO, Sick Pay, Paid Holidays

Qualifications

• 3+ years experience in the Restoration Industry.
• 1+ years supervisory/management experience.
• Strong knowledge of safety practices and cleaning products.

Responsibilities

• Manage and provide feedback to Production Team members.
• Develop job scopes and create project cost estimates.
• Ensure compliance with SERVPRO guidelines and quality standards.

Skills

Leadership

Communication

Risk Management

Education

WRT certification

Tools

Office technology

Job description

Benefits:

• 401(k)
• Bonus based on performance
• Company car
• Health insurance

Mitigation Production Manager: A great candidate for this role will have previous mitigation/restoration industry experience supervising production crews and jobs, coordinating requirements for production, completing job files, and monitoring jobs from start to finish.

Compensation: $70-$80k plus bonus opportunities!

SERVPRO Beverly Hills is an industry-leading water, mold, and large-loss fire restoration company. We are one of a select few members of the SERVPRO Global Disaster Recovery Team Program, making us one of the largest producers of commercial damage restoration in the country and worldwide.

Perks:

• Weekly pay and bonus opportunities
• Paid IICRC certification and training
• Company iPad, phone, and credit card
• PTO, Sick Pay, Paid Holidays
• Medical, Vision, Dental, Life Insurance
• Work for the largest and best SERVPRO franchise!

Summary:

Management of Production Team:

• Recruit, hire, train, manage, and provide feedback to Production Team members
• Assign and coordinate jobs with crews
• Train Production Team on SERVPRO guidelines and quality standards
• Provide regular performance feedback and conduct annual evaluations
• Monitor performance to ensure compliance with standards and policies
• Perform as Crew Chief on an interim basis as needed
• Ensure accurate and timely payroll and timekeeping

Project Management:

• Respond promptly to all calls concerning losses
• Develop and review job scopes for accuracy
• Create project cost estimates adhering to pricing schedules
• Identify required services, time, and materials for estimates
• Document and submit scope sheets and supporting documents
• Monitor project timelines and costs
• Manage scheduling of jobs, staff, and resources
• Maintain vehicles, equipment, and facilities

Customer Service:

• Resolve customer concerns and escalate as needed
• Maintain a pipeline of new business and solicit existing and new customers
• Represent the company and manage relationships with customers, insurance agents, and other stakeholders

Qualifications:

• 3+ years experience in the Restoration Industry
• 1+ years supervisory/management experience within the industry
• WRT certification required
• Knowledge of cleaning products, equipment, and office technology
• Knowledge of safety and risk management practices
• Understanding of payroll and timekeeping
• Strong leadership and communication skills
• Valid Driver's License

SERVPRO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.