Mitigation Coordinator

Clear Destination Inc.; Irving (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Clear Destination Inc. is seeking a Mitigation Coordinator to manage a portfolio of defaulted loans, negotiate with borrowers and investors, and implement loss mitigation strategies.

You will determine resolution strategies for severely delinquent loans and assess property values for short-sales or charge-offs. Responsibilities include evaluating modifications, maintaining detailed records, and staying updated on foreclosure laws across states.

Qualifications

• Minimum 3 years of mitigation, collections and/or default servicing experience.
• Strong negotiation and communication skills are required.
• Knowledge of mortgage documents, real estate settlements, and foreclosure timelines/requirements.
• Experience with MSP servicing system and MS Windows applications is a plus.

Responsibilities

• Negotiates with mortgagors to resolve defaulted loans and explores loss mitigation options.
• Analyzes modifications (HAMP or traditional) and reports results to investors or agencies.
• Implements approved loss mitigation methods.
• Orders and evaluates BPO/REO appraisals and determines short-sale feasibility.
• Maintains records for modifications, short-sales, deeds in lieu, and reinstatements.
• Preserves and secures vacant properties in pre-REO status.
• Adheres to state laws governing foreclosure, modification, and collections for the portfolio.
• Performs other duties as assigned.

Skills

Negotiation skills

Mortgage documents knowledge

Communication skills

Customer service

Fast-paced environment

Active listening

Detail oriented

Team player

Spanish (benefit)

MSP experience

MS Windows

Education

High school diploma

Tools

MSP servicing system

Job description

Job Summary

The Mitigation Coordinator follows established guidelines to manage a portfolio of defaulted loans and mitigates losses by negotiating with our borrowers, investors, and realtors to develop and implement appropriate solutions to avoid foreclosure. Determine strategies for resolution on severely delinquent loans. Utilize property evaluation skills to make recommendations to management for negotiated pay-offs, and charge-offs. Resolves title issues on properties listed for sale and deeds for lieu of foreclosure.

Essential Duties and Responsibilities

• Contacts mortgagors and others as appropriate to negotiate and arrange resolution of defaulted loans. Utilizes creativity in determining and recommending alternative collection or loss mitigation methods such as modifications, short sales, deeds in lieu of foreclosure, reinstatements, in the most cost effective manner.
• Analyzes mortgagors for approval of HAMP or traditional modification. Reports modification results to investors or federal agencies as required.
• Implements approved alternative collections or loss mitigation methods.
• Orders and evaluates property opinions (BPO, REO Appraisals), and assigns a reconciled value to determine feasibility of a short-sale, or charge-off.
• Maintains required records for modifications, short-sales, deeds in lieu of foreclosure, and reinstatements.
• Completes assignment of loans and determines if there is an alternative to foreclosure.
• Preserves and secures vacant properties in a pre-REO status.
• Maintains knowledge of foreclosure, modification, and collection laws and regulations of each state for the portfolio assigned.
• Performs other duties as assigned.

Position Requirements

Education

• High school diploma or equivalent required

Experience

• Minimum 3 years of mitigation, collections and/or default servicing experience

Functional/Technical Skills

• Strong negotiation skills
• Working knowledge of mortgage documents, real estate settlements, and foreclosure timelines/requirements
• Excellent verbal and written communication skills
• Demonstrates strong customer service skills
• Ability to work well in a fast-paced environment
• Demonstrated effective listening skills
• Detail oriented with strong organization skills
• Ability to work well on a team and focus on results
• Ability to speak and read Spanish fluently is a plus
• Experience working with Microsoft Windows applications
• Experience with MSP servicing system a plus

Environmental/Physical Demands

Work is typically performed in a standard office environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sustain predictable work attendance, communicate with others, frequently required to stand, walk, sit, and use arms, hands and fingers to reach, handle or touch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. Pursuant to the Americans with Disabilities Act, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of an employee. The Company reserves the right to amend or modify this document at any time and without notice.