Mitigation- Austin TX

Iddk; Round Rock (TX); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Overtime pay

Health Insurance

401(k)

PTO & holidays

Employee Assistance Program

Career growth

Team culture

Job summary

Cavalry Construction & Restoration in Round Rock, TX seeks a dependable Mitigation Crew Lead to support water, fire, and mold projects. The role demands professionalism, prompt response, attention to detail, and strong communication with customers during stressful property damage situations.

You will lead crews, coordinate with office staff and management, and ensure safety and OSHA compliance while delivering high‑quality service.

Qualifications

• 3+ years in water, fire, or mold restoration.
• 1–2 years of lead or supervisory experience.
• Strong communication and customer service skills.
• Willingness to work after-hours or on-call.
• Ability to lift 50+ lbs and work in demanding environments.
• Legal authorization to work in the United States.

Responsibilities

• Lead mitigation projects and supervise crews on-site.
• Assess damages and determine scope of work.
• Set up and monitor mitigation equipment and PPE compliance.
• Document moisture readings, photos, and daily notes.
• Maintain clear communication with customers and management.

Skills

Mitigation experience

Lead supervisor

Customer service

Strong communication

Education

IICRC WRT certification

Tools

Xactimate

Dash

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

General Management Full Time Round Rock, TX, US

5 days ago Requisition ID: 1533

Salary Range: $18.00 To $24.00 Hourly

Job Summary

Cavalry Construction & Restoration, serving the Round Rock, TX area, is a professional and agile mitigation and restoration company committed to delivering every customer a 5-star experience. We are actively seeking a dependable and motivated Mitigation Crew Lead to join our team and support water, fire, and mold damage restoration projects. This role requires professionalism, prompt response, attention to detail, and strong communication as you assist customers during stressful property damage situations. Candidates must be comfortable working in fast-paced environments and providing high-quality service on every job.

Who are we looking for? The ideal candidate for this role is an experienced mitigation professional with 3+ years in water, fire, or mold restoration and at least 1-2 years of lead or supervisory experience. They bring strong communication skills, professionalism with customers, and the ability to work after-hours or on-call when emergencies arise. This person is reliable, physically capable of lifting 50+ lbs and working in demanding environments, and comfortable using job-tracking software or mobile apps. An IICRC WRT certification and experience in sales or customer service are strong pluses. Most importantly, they are growth-oriented - someone who shows initiative, learns quickly on job sites, and is motivated to advance into an Estimator role as they continue developing within Cavalry's mitigation team.

Key Responsibilities

Project Execution & Oversight

• Lead and perform water, fire, mold, and environmental mitigation services.
• Assess damages, determine scope of work, and recommend appropriate mitigation strategies.
• Set up, monitor, and maintain mitigation equipment, including dehumidifiers, air movers, air scrubbers, and specialty drying tools.
• Ensure all work complies with IICRC standards and company protocols.
• Guide and train technicians in proper mitigation techniques, equipment usage, and safety procedures.
• Assign daily tasks and oversee productivity and workflow on job sites.
• Ensure clear communication across team members, office staff, and management.

Customer & Client Communication

• Explain mitigation processes and timelines to customers in a professional and reassuring manner.
• Maintain strong relationships with homeowners, insurance adjusters, and project managers.
• Address customer concerns promptly and elevate issues when necessary.

Documentation & Reporting

• Complete and upload job documentation, including moisture readings, photos, sketches, and daily notes.
• Maintain accurate records of equipment usage and job progress.
• Assist with estimating by providing detailed on-site information.

Safety & Compliance

• Enforce safety protocols and maintain a clean, hazard-free job site.
• Ensure proper use of PPE and adherence to OSHA guidelines.

Qualifications

• Minimum of 1 -2 years of experience as a lead supervisor
• Minimum of 3 years of Restoration or Mitigation experience (water, fire, or mold)
• Experience in sales or customer service is a plus
• IICRC WRT certification, current or expired
• Strong communication skills and professionalism with customers
• Reliable transportation and ability to work after-hours or on-call shifts
• Ability to lift and move mitigation equipment safely
• Willingness and Adaptability to learn during the training program
• Has reliable transportation and a valid driver's license
• Ability to lift 50+ lbs, work in confined spaces, and perform physically demanding tasks.
• Proficiency with mobile apps or job-tracking software (e.g., Dash, Xactimate). (preferred)
• Ability to wear required PPE on all job sites
• Legal authorization to work in the United States

Schedule & Work Environment This full-time field role has a variable schedule based on active restoration needs. Team members rotate on-call for after-hours emergencies. The work is hands-on and physically demanding in residential and commercial settings, often around water, fire, and mold damage while wearing PPE, following safety protocols, and coordinating with technicians, supervisors, and customers.

• Overtime pay
• Health Insurance Plan
• 401(k) with company match
• Paid Time Off (PTO) & paid holidays
• Employee Assistance Program
• Opportunities for career growth within a national platform
• Strong team culture & supportive leadership

Equal Employment Opportunity We are an equal opportunity employer. This means we do not discriminate in employment decisions or policies in violation of law on the basis of any legally protected status. What is a legally protected status varies depending on applicable local, state and federal laws, but may include race, color, national origin, citizenship status, creed, religion, sex, age, marital status, etc.