MIST Advice RN

Sutter Health; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

Sutter Health is seeking a skilled clinical support registered nurse to aid patients in receiving appropriate care. This full-time position emphasizes collaboration with healthcare teams and requires extensive knowledge in clinical protocols and patient management. The registered nurse will engage in both telephone and limited in-clinic support, ensuring positive patient outcomes through efficient operations and communication.

Qualifications

• Must be a Registered Nurse (RN) in the applicable state.
• 3 years recent relevant experience preferred.
• BLS certification required.

Responsibilities

• Provide clinical telephone support and manage patient care.
• Collaborate with healthcare providers on prescriptions and patient resources.
• Assist in managing communications within the EMR system.

Skills

Clinical nursing protocols

Disease processes knowledge

Analytical skills

Communication skills

Interpersonal skills

Organizational skills

Attention to detail

Education

Graduate of an accredited school of nursing

Tools

Electronic medical record systems

Microsoft Office Suite

Job description

We are so glad you are interested in joining Sutter Health!

Organization:

SHSO-Population Health Services-Utah

Position Overview:

Aids patients in obtaining the correct level of care with the appropriate provider at the right time. Provides advance clinical telephone support to Sutter Health patients, other callers, in-basket and other remote support for physicians, and limited in-clinic support. Uses the nursing process, input from physicians, and Sutter Health's approved telephone nursing guidelines and protocols to maintain highly efficient operations, to provide quality care, and to ensure positive patient outcomes. Assesses patients' needs, appropriately dispositions cases, collaborates with the clinic and hospital-based providers to renew electronic prescriptions, identifies hospital and community resources, consultations and referrals, and preforms nursing follow-up activities. Clinical support includes assisting physician partners with message management and other communications within the electronic medical record (EMR) system, as well as limited patient care in an outpatient setting.

Job Description:

EDUCATION

• Graduate of an accredited school of nursing

CERTIFICATION & LICENSURE

• RN-Registered Nurse in the state where care is provided
• BLS-Basic Life Support Healthcare Provider

DEPARTMENT REQUIRED CERTIFICATION & LICENSURE

• Department, non-patient facing/care: BLS-Basic Life Support Healthcare Provider is Preferred.

PREFERRED EXPERIENCE AS TYPICALLY ACQUIRED IN:

• 3 years recent relevant experience

SKILLS AND KNOWLEDGE

• Professional knowledge of clinical nursing protocols, regulations and institutional standards of care and risk management with an emphasis in the areas of disease processes, emergencies, health sciences and pharmacology.

• Advanced clinical knowledge of medical diagnoses, procedures, protocols, treatments, and terminology, including a working knowledge of state and federal regulations and guidelines.

• Solid analytical and project management skills, including the ability to analyze problems, situations, practices, and procedures, reach practical conclusions, recognize alternatives, provide solutions, and institute effective changes.

• Communication, interpersonal, and interviewing skills, including the ability to build rapport and explain medical lab results or sensitive information clearly and professionally to diverse audiences (patients, staff, and doctors).
• Proficient computer skills, including Microsoft Office Suite and experience working electronic medical/health records.

• Work independently, as well as part of a multidisciplinary team, while demonstrating exceptional attention to detail and organizational skills.

• Manage multiple priorities/projects simultaneously, sometimes with rapidly changing priorities, while maintaining event/project schedules.

• Recognize unsafe or emergency situations and respond appropriately and professionally.

• Ensure the privacy of each patient’s protected health information (phi).

• Analyze possible solutions using precedents, existing departmental guidelines and policies, experience and good judgment to identify and solve standard problems.

• Build collaborative relationships with peers, physicians, nurses, administrators, and public to provide the highest quality of patient care.

Job Shift:

Day/Evening

Schedule:

Full Time

Shift Hours:

8

Days of the Week:

Monday - Friday

Weekend Requirements:

None

Benefits:

Yes

Unions:

No

Position Status:

Non-Exempt

Weekly Hours:

40

Employee Status:

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $35.59 to $46.61 / hour

The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.