Mission Technology Champion – National Security

Maximus; Madison (WI); Remote; USD 160,000 - 239,000; Full time

Job summary

Maximus is seeking a Solutions Analyst to support the National Security market in a remote role. The candidate will act as a bridge between growth, technology, and operations teams, delivering fast-turn responses, white papers, RFIs, and proposal content with credible, differentiated outputs.

We value 7–10 years of relevant experience, strong technical writing, and the ability to engage customers while collaborating across internal teams. U.S.

Qualifications

• 7–10 years of relevant professional experience.
• U.S. Citizenship required.
• Ability to obtain and maintain a security clearance.
• Experience with white papers, RFIs, and proposal support.
• Experience in national security markets preferred.

Responsibilities

• Draft and co-author white papers, RFI responses, and concept papers that articulate Maximus's value for National Security missions.
• Support RFP development by coordinating inputs from SMEs and ensuring consistency across volumes.
• Support color-team reviews and incorporate reviewer feedback while maintaining compliance.
• Support preparation and delivery of customer briefings, demonstrations, and industry-day materials.
• Translate customer conversations into actionable inputs for growth, technology, and operations teams.
• Act as a bridge between technical teams and non-technical stakeholders; build trusted relationships.

Skills

Customer engagement

Technical writing

Proposal development

RFI/RFP responses

Cross-functional collaboration

AI tools usage

Education

Bachelor's degree in related field

Tools

Generative AI tools

Copilot-style tools

Job description

Maximus is currently seeking a Solutions Analyst to support our National Security market (DoD, DHS, and IC) as a trusted connective resource between our growth, technology, and operations organizations. This role is built for an emerging, mid-level professional with a proven track record of customer engagement; proposal, white paper, and RFI writing; and working alongside growth and technology teams. If you’re someone who is energized by fast-moving information requests and has a genuine interest and aptitude for using technology, including AI, to accelerate how we understand and respond to customer needs, read on. You will be reporting to the VP & Market Solution Architect for National Security, but you will align with and spend focused time with our Federal Growth team. In this capacity, you will help synthesize input from across the business to contribute to opportunity shaping and produce credible, differentiated, and fast-turn responses to customer engagement, information requests, briefings, demonstrations, white papers, RFIs, and RFP inputs supporting agencies in the defense, intelligence, and homeland security communities.

This is a remote position.

Essential Duties and Responsibilities:

• Responsible for the architectural integrity of the program and maintaining the enterprise vision of the solution from a technical and business perspective. Find balanced solutions that satisfy both business and technical requirements.

• Responsible for the business/technical solution and guiding what should be done within the program to ensure alignment with the enterprise strategy.

• Provide technical design, prototype development, and support to program management in the initiation, design, development, implementation, maintenance and management of service- based enterprise architecture.

• Lead enterprise architecture analysis, evaluation, design, integration, documentation, and development. Mediate between competing priorities or technical disagreements.

-Participate in technical working sessions and gather input from SMEs.

• Work with internal and external teams to incorporate domain-specific capabilities and competencies into solution designs.

• Work closely with business leaders, customers, or other stakeholders to understand priorities and constraints. Facilitate collaboration across organizations and act as a bridge between technical teams and non-technical stakeholders.

-Work directly with customers to understand their needs and design tailored solutions. Build trust and credibility through consistent delivery and transparency.

• Help guide teams through technology transitions. Support training and adoption efforts to ensure successful implementation.

• Communicate and collaborate both internal and external to the organization, which includes stakeholders, clients, SMEs, vendors and various teams.

• Provide guidance, coaching, and training to technical employees across the company.

• Delegate and review work of junior technical professionals.

Job-Specific Essential Duties and Responsibilities:

Fast-Turn Information Request Support:

• Serve as an early point of coordination for fast-turn customer information requests (data calls, sources sought, capability statements, quick-turn questions) within the National Security market vertical.

• With the oversight of both the Growth and Technology teams, triage incoming requests, identify the right internal contributors, and drive them to an on-time, quality response.

• Maintain a working library of reusable content, past responses, and approved messaging on technology-centered capabilities and solutions relevant to the DoD and DHS markets aligned to Maximus’s core focus areas and technical differentiation.

Cross-Organizational Synthesis:

• Reach across growth (business development/capture), technology (CTO/engineering), and operations organizations to gather inputs and translate them into a single, coherent customer-facing narrative.

• Act as an honest and transparent broker between technical and non-technical contributors, resolving gaps and inconsistencies before content reaches the customer.

• Build and maintain relationships with subject matter experts across the enterprise to know who to call and how to get answers quickly.

White Papers, RFIs & Proposal Support:

• Draft and/or co-author white papers, RFI responses, and concept papers that clearly articulate Maximus's value proposition for National Security missions (defense, intelligence community, homeland security, mission-critical/controlled environments).

• Support RFP development by contributing technical and programmatic content, coordinating inputs from SMEs, and helping ensure compliance and consistency across volumes.

• Support color-team reviews, incorporate reviewer feedback, and help maintain compliance and requirements traceability.

Customer Engagement, Briefings & Demonstrations:

• Support the preparation and delivery of customer briefings, capability demonstrations, and industry-day materials for national security customers.

• Engage directly with customers (as appropriate) to understand mission priorities, pain points, and information needs.

• Translate customer conversations into actionable inputs for growth, technology, and operations stakeholders.

AI-Enabled Productivity & Human Augmentation:

• Actively use AI tools (e.g., generative AI, research and drafting assistants, Copilot-style tools) to accelerate research, first-draft content generation, synthesis of large volumes of source material, and quality/compliance checks.

• Treat AI as a force multiplier for human judgment — applying it responsibly to speed up work while maintaining accuracy, compliance, and Maximus's quality standards, and remaining mindful and vigilant with controlled/classified handling requirements.

• Identify and share opportunities to apply AI and automation to reduce turnaround time on recurring request types and to openly advocate and share AI capabilities with all teams.

Technical Team Engagement:

• Engage with engineering and Agile delivery teams to understand current and planned technical capabilities relevant to National Security (e.g., cybersecurity, secure cloud, mission systems, identity/vetting platforms).

• Participate in Agile ceremonies (stand-ups, sprint reviews, backlog grooming) as needed to stay current on platform capabilities.

• Translate technical capabilities into customer-friendly language for briefings, white papers, and proposal content.

Minimum Requirements

• '- Bachelor's degree in related field.

• 7-10 years of relevant professional experience required.

• Equivalent combination of education and experience considered in lieu of degree.

Job-Specific Minimum Requirements:

• 5 years of experience with a demonstrated track record of customer engagement, white paper development, RFI/RFP responses, and proposal support.

• Experience working within or alongside national security markets (DoD, Intelligence Community, DHS, or adjacent agencies) preferred.

• U.S. Citizenship required.

• Ability to obtain and maintain a security clearance may be required depending on assignment.

Customer Engagement & Communication:

• Proven ability to engage directly with customers and represent Maximus credibly in briefings, meetings, and written communications.

• Strong technical writing skills with demonstrated experience producing white papers, RFI responses, or similar customer-facing content.

• Excellent verbal communication skills, including comfort presenting in or supporting customer briefings and demonstrations.

Technology & AI Aptitude:

• Genuine interest and aptitude for how technology — including AI — can be leveraged to accelerate research, synthesis, and content development.

• Hands-on experience using AI/generative AI tools for research, drafting, or productivity is a plus.

• Comfortable learning new tools and platforms quickly and applying them to real work products.

Professional Competencies:

• Strong organizational skills with the ability to manage multiple fast-turn requests simultaneously under deadline pressure.

• Demonstrated ability to work across organizational boundaries (growth, technology, operations) and build trust with diverse stakeholders.

• Detail-oriented, proactive, and comfortable operating with a degree of ambiguity in a fast-paced environment.

Preferred Skills and Qualifications:

• Experience working directly with technical teams, such as Agile team participation.

• Engineering background or degree, or equivalent hands-on technical experience.

• Familiarity with national security agencies, missions (defense, intelligence, homeland security), and competitive landscape.

• Experience contributing to RFP volumes or supporting capture/proposal processes.

• Active duty or government service experience in DoD or DHS.

• Active security clearance a plus, though not required for this level.

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Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$159,520

Maximum Salary

$239,280