Mission Support Team Lead

Logistics Management Institute; Washington (District of Columbia); On-site; USD 120,000 - 180,000; Full time

Job summary

Logistics Management Institute seeks a Mission Support Team Lead to guide a CBP program, overseeing acquisition and program management functions and a team of professionals across the lifecycle. The role emphasizes leadership, customer focus, and proactive issue resolution.

The candidate should bring extensive federal acquisition experience, strong stakeholder engagement, and a proven ability to deliver high-quality program artifacts while driving innovation within DHS procurement practices.

Qualifications

• 8+ years of federal acquisition support experience.
• Proven leadership experience managing teams of 5-10 people.
• Bachelor’s degree in business, management, finance, or a related discipline.
• Demonstrated knowledge of development within Microsoft Power Apps.
• Demonstrated success forming strong working relationships with government program managers and stakeholders.
• Exceptional communication, presentation, and customer-engagement skills.
• Ability to pass a government background investigation; US citizenship required.

Responsibilities

• Lead, mentor, and supervise the business management division and staff across the program.
• Oversee program execution, planning, logistics, and staffing requirements; manage daily tasks and deliverables.
• Develop solutions for client tasks through technological innovation and process improvements.
• Collaborate with CBP and other stakeholders to monitor milestones and performance.
• Identify and implement process improvements to enhance efficiency and quality.

Skills

Leadership

Communication

Program management

Customer engagement

Education

Bachelor’s degree

Tools

Power Apps

Job description

Overview

MI seeks a Mission Support Team Lead to support a Customs and Border Protection program. The Senior Business Management Team Lead will provide leadership and oversight across the business management division for a large, complex CBP program supporting mission‑critical activities. The Team Lead leads a team of contractor acquisition and program management professionals, ensuring high‑quality delivery of acquisition products and services, driving innovation and process improvements, and collaborating closely with program managers, contracting officials, and other stakeholders. This role requires a strong customer‑service mindset, deep acquisition expertise, and proactive engagement capabilities. This role requires occasional on‑site presence in Washington, DC 1‑2 days per quarter.

LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial‑grade platforms and mission‑ready AI to federal agencies at commercial speed.

Leveraging our mission‑ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors—helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value.

Responsibilities

Program Focal Point: Serve as the Government PM’s primary POC for individual programs. Serve as the LMI PM’s primary POC for the mission support program.

Leadership & Team Management

• Lead, mentor, and supervise business management division, human capital staff across the program.

Program Execution: Responsible and accountable for all aspects of the program daily tasks, program deliverables, and program activities, including planning and execution, logistics, and staffing requirements where applicable.

• Elevates risks, issues, and opportunities when appropriate.
• Respond to internal and external taskers/questions and inquiries on assigned tasks, projects, and business analysis.
• Works to develop solutions for client tasks through technological innovation.

Proactive Mindset: Proactively resolves risks and issues that impact the team’s ability to support CBP’s mission and goals.

Quality: Leads the team to develop program deliverables and work products for quality accuracy, completeness, and adherence to client and LMI and PMOD customer quality standards.

Cross-Program Collaboration: Collaborates with adjacent teams.

Team Building and Resource Coordination: Leads allocated LMI resources to accomplish team priorities and monitor performance and conduct of LMI program staff. Continually guides staff and reinforces desired behaviors.

• Creates a strong, high performing team environment.

Acquisition and Program Management Support & Execution

• Provide business management subject matter expertise and advisory support regarding DHS acquisition practices and lifecycle governance including:
• Front Office Support
• Technical Editing
• Human Capital Support
• Task Management
• Knowledge Management
• Records Management
• SharePoint Support
• Asset Management
• Oversee the development and review of business management presentations and documentation as needed.
• Work with CBP USBP to establish and monitor the program’s execution towards milestones, key events, and significant accomplishment criteria.

Innovation & Process Improvement

• Identify and implement process improvements to enhance business management execution, documentation quality, and efficiency.
• Introduce innovative tools, approaches, and acquisition techniques aligned with DHS mission needs and federal procurement regulations.
• Resolve issues, remove roadblocks, and support continuous improvement across the program.

Qualifications

Required:

• 8+ years of experience in federal acquisition support, including hands‑on experience across the acquisition lifecycle (DoD or DHS).
• Proven leadership experience managing teams of 5-10 people
• Bachelor’s degree in business, management, finance, or a related discipline.
• Demonstrated knowledge of development within Microsoft Power Apps.
• Demonstrated success forming strong working relationships with government program managers and stakeholders.
• Exceptional communication, presentation, and customer‑engagement skills.
• Demonstrated ability to motivate staff, foster collaboration, and build a high‑performing team environment.
• Demonstrated ability to resolve issues, advise senior stakeholders, and drive results in complex acquisition environments.
• Ability to pass a government background investigation, including financial, criminal, residential, educational, foreign affiliation, prohibited substance abuse, and employment verifications; an active U.S. Customs and Border Protection Background Investigation (BI) is required. Please note that only U.S. citizens are eligible for a suitability determination.

Desired:

• DHS business management experience.
• PMP or other program management certification.
• Master’s degree in business, management, finance, or a related discipline.

Job Locations

US-DC-Washington, DC