Mission Support Specialist

Immigration and Customs Enforcement (DOHS); Huntsville (AL); On-site; USD 91,000 - 118,000; Full time

Job summary

ICE in the Department of Homeland Security is seeking an experienced administrative specialist at the GS-13 level for multiple locations, including Huntsville, AL. The role involves coordinating and performing a wide range of administrative and management services essential to the office’s operations, with background checks and suitability investigations required.

Salary ranges from $90,925 to $118,204 per year, with locality pay.

Qualifications

• One year of specialized experience equivalent to GS-12 level in the Federal service including administrative management and guidance.
• Experience evaluating administrative programs, systems and methods to improve efficiency and effectiveness.
• Ability to provide authoritative advice and guidance on complex and sensitive issues.

Responsibilities

• Coordinate and perform a wide variety of administrative and management services essential to office operations.
• Serve as an expert on assigned administrative matters.
• Conduct studies on new requirements in program operations, legislation, or agency regulations.
• Provide authoritative advice and guidance to key stakeholders.

Skills

Administrative management

Program evaluation

Guidance to supervisors

Job description

Summary

Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Homeland Security Investigations, in various locations.

This announcement may be used to fill additional vacancies within the National Capital Region.

Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. Learn more about this agency.

Overview

Accepting applications

Location

Many vacancies in the following locations:

• Huntsville, AL
• Washington, DC
• Glynco, GA
• Charleston, SC

No matching locations found.

Work site options

• Telework eligible: Yes — as determined by the agency policy.
• Remote job: No
• Relocation expenses reimbursed: No

Salary: $90,925 – $118,204 per year

Pay scale & grade: GS 13

Promotion potential: 13

Work schedule: Full-time

Travel required: Occasional travel – HSI MISSION

Appointment type: Permanent; Occupations and job series: 0301 Miscellaneous Administration And Program

Supervisory status: No

Federal service type: Competitive Service

Represented by a union: No

Drug test: Yes

Security clearance: Other

Position sensitivity and risk: High Risk (HR)

Jobs require a background check and some require a security clearance. The type depends on the job.

Background check type: Credentialing, Suitability/Fitness

Financial disclosure required: No

Some jobs require financial disclosure to identify conflicts of interests.

Duties

• Coordinate and perform the wide variety of administrative and management services essential to the operations of the office.
• Serve as an expert on assigned administrative matters.
• Conduct studies on new requirements in program operations, legislation, or agency regulations.
• Provide authoritative advice and guidance to key stakeholders.

Conditions of Employment

• You must be a U.S. citizen to apply for this position.
• You must successfully pass a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs.
• Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see http://www.sss.gov/).
• One-year probationary period may be required.
• A pre-employment drug test will be required.
• If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application.
• DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States.
• All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.
• Incentives may be authorized; however, this is contingent upon funds availability.
• Requirements by Closing Date: Unless otherwise noted, you must meet all requirements by the closing date of the announcement.
• Complete the initial online assessments and USA Hire Assessment, if required.

Qualifications

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.

GS-13: Applicant must demonstrate at least one year of specialized experience equivalent in difficulty and responsibility to the GS-12 level in the Federal service that included all of the following experience:

1. Managing and overseeing a wide variety of administrative and management services essential to the operations of the office;
2. Conducting or participating in the evaluation of administrative programs, systems and methods to identify ways to improve service efficiency and effectiveness; and,
3. Providing authoritative advice, assistance, and guidance to supervisors, managers, and employees on complex and sensitive issues.

All qualification requirements must be met by the closing date of this announcement. Qualification claims will be subject to verification.

NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

This job does not have an education qualification requirement.

Additional Information

Promotion Potential: This position is at the full performance level.

Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet these standards, all selected applicants must undergo and successfully obtain and maintain a background investigation for clearance as a condition of placement into this position. This may include a credit check, a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. https://appsupport.usastaffing.gov/hc/en-us/sections/28980686389652-Reasonable-Accommodation-Information

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.

Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select “Benefits.” Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service‑connected disability rating of 30 percent or more.

A student loan repayment incentive may be available, in which case a service agreement will be required.

Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Required Documents

1. Your resume showing relevant experience, education and training. Work experience must include: job title, duties, employer’s name, employer’s telephone number, employer’s address, starting and ending dates (MM/YY), hours worked per week, and indicate whether or not we may contact your current supervisor. Limit your resume to two pages. Only resumes 2 pages in length will be accepted to determine eligibility and qualifications. For more information, view the following link. USAJOBS Help Center – Update your resume now so it meets new resume requirements
2. Other supporting documents (only submit if applicable to you):
   • Are you a veteran entitled to preference? Submit Member Copy 4 of your DD‑214 or other (Certificate of Release or Discharge from Active Duty) or notice form. Those applying for 10‑Point preference must fill out the SF‑15 and provide an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, and/or any other associated documentation based on your preference. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions.
   • Are you claiming special priority selection rights under the Career Transition Assistance Program (ICTAP/CTAP)? If so, submit all of the following:
   • A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement;
   • A copy of your most recent SF‑50 “Notification of Personnel Action”, noting your positions, grade level, and duty location;
   • A copy of your latest performance appraisal including your rating; and
   • Any documentation from your agency that shows your current promotion potential if applicable.
   • Are you a current or former political Schedule A, Schedule C, Non‑career SES or Presidential Appointee employee? Submit a copy of your applicable SF‑50, along with a statement that provides the following information regarding your most recent political appointment:
   • Position title;
   • Type of appointment (Schedule A, Schedule C, Non‑career SES, or Presidential Appointee);
   • Agency;
   • Beginning and ending dates of appointment.

Agency Contact Information

Website: https://staffacq-applicant.opm.gov/hc/en-us/requests/new

Address: HOMELAND SECURITY INVESTIGATIONS 500 12th Street SW Washington, DC 20536 US

Next Steps

Once you submit your application, we will assess your experience and training, identify qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email the outcome after each of these steps has been completed. Your status will also be updated on your USAJOBS account throughout the process. We expect to make a selection within 60 days of the closing date of this announcement. If you are selected, we will conduct a suitability/security background investigation.

The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR 213.3102(u), and/or Disabled Veterans with a compensable service‑connected disability of 30 percent or more as defined by 5 CFR 315.707. Veterans, Peace Corps, VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non‑competitive appointment and to understand the required documentation, contact the Servicing Human Resources Office listed at the bottom of this announcement.

Pursuant to Executive Order 12564, and the DHS Drug-Free Workplace Plan, ICE is committed to maintaining a drug-free workplace and, therefore, personnel in safety‑or security‑sensitive positions (testing designated positions) are subject to random drug testing. Moreover, other drug testing of employees (e.g., reasonable suspicion drug test) may be conducted in order to ensure a safe and healthy work environment. All applicants tentatively selected for employment at ICE are subject to pre‑employment drug testing and a final offer of employment is contingent upon a negative drug test result.

Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.

Fair and Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request