Mission Support Software Engineer — On‑Site/Remote

jobs.frontdoordefense.com - Jobboard; Austin (TX); Hybrid; USD 85,000 - 120,000; Full time

Job summary

Saronic Technologies is seeking a Mission Support Software Engineer to provide on-site and remote software support for autonomous systems. This role is crucial in ensuring operational success by assisting with system stability, troubleshooting, and customer operations.

The ideal candidate will have strong software engineering skills, experience in customer-facing environments, and the ability to diagnose software issues. Responsibilities include support during system activations and maintaining software readiness.

Qualifications

• Strong software engineering background with experience in Python, C++, Rust, or similar languages.
• Experience supporting deployed software systems in operational, fielded, or customer-facing environments.
• Ability to diagnose and troubleshoot complex systems using logs, telemetry, and diagnostics.

Responsibilities

• Support customer activities during system activation, operational readiness programs, training events, and live missions.
• Provide software support during customer operations, both on-site and remotely.
• Analyze logs, system state, and network behavior to identify root causes of software issues.

Skills

Python

C++

Rust

Networking fundamentals

Troubleshooting

Communication skills

Job description

Saronic Technologies is seeking a Mission Support Software Engineer to provide on-site and remote software support for autonomous systems. This role is crucial in ensuring operational success by assisting with system stability, troubleshooting, and customer operations.

The ideal candidate will have strong software engineering skills, experience in customer-facing environments, and the ability to diagnose software issues. Responsibilities include support during system activations and maintaining software readiness.