Mission Operations Engineer — TS/SCI with Poly (Denver)

CACI International Inc.; Denver (CO); On-site; USD 75,200 - 158,100; Full time

Job summary

CACI International Inc. in Denver, CO seeks a Mission Operations Engineer to bridge warfighters and software, supporting a mission-critical platform delivering real-world intelligence value. This role offers Tier I support, on-site and travel-based training, and collaboration with government leadership.

Requires Top Secret clearance with Poly, 5+ years IC experience, and strong communication skills. Travel up to 25% and cross-functional teamwork are essential to success.

Qualifications

• Active Top Secret clearance with Poly.
• Minimum 5 years of Military or Intelligence Community experience.
• Proficiency in at least one Intelligence Community discipline.
• Demonstrated experience in customer service roles.
• Team-first approach with ability to work across functional groups.
• Strong analytical skills with ability to troubleshoot complex issues.
• Exceptional verbal and written communication skills.
• Willingness to travel up to 25% of the time.

Responsibilities

• Serve as Tier I help desk support, leveraging your Intelligence Community experience to answer questions and monitor help desk platforms to ensure mission continuity.
• Troubleshooting technical issues and analytical workflows.
• Conduct comprehensive classroom training at our Denver facility.
• Travel to customer locations for on-site training delivery.
• Facilitate virtual training sessions for remote users.
• Provide software demonstrations to government leadership during technical exchange meetings and monthly program management reviews.
• Represent user perspectives and workflows in development meetings, ensuring software meets real-world operational needs.
• Test and evaluate pre-release software.
• Triage and capture reported software defects.

Skills

Top Secret clearance with Poly

Strong analytical skills

Excellent verbal and written通信

Customer service

Willingness to travel

Proficiency in Intelligence Community

Tools

Jira

Grafana

Confluence

Kibana

FADE applications (MIST)

FADE applications (Watchbox)

FADE applications (Linx)

FADE applications (Reports)

FADE applications (Sheets)

FADE applications (Drive)

Job description

CACI International Inc. in Denver, CO seeks a Mission Operations Engineer to bridge warfighters and software, supporting a mission-critical platform delivering real-world intelligence value. This role offers Tier I support, on-site and travel-based training, and collaboration with government leadership.

Requires Top Secret clearance with Poly, 5+ years IC experience, and strong communication skills. Travel up to 25% and cross-functional teamwork are essential to success.