Mission IT Trainer

CACI; Santa Ana (CA); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Flexible time off

Learning resources

Mission-driven impact

Job summary

CACI International invites applications for a Mission IT Trainer who will lead certification and hands-on instruction for Mission IT Operators and Technicians supporting critical systems. In this mission‑focused role, you will ensure all Mission IT Technicians are fully certified, skilled, and ready to excel in a dynamic environment where accuracy and readiness support national objectives.

You will maintain current certifications, guide technicians through complex troubleshooting standards,

Qualifications

• Active TS/SCI with Poly required.
• DODI 8570.01-M IAT Level II and Security+ certifications.
• AA Degree in a technical field or 3–5 years related experience in lieu of education.
• Excellent communication ensuring clear info exchange across a multi-location enterprise.

Responsibilities

• Train technicians to resolve IT mission application issues using system analysis techniques.
• Verify technicians analyze, troubleshoot, and resolve IT infrastructure issues (users, servers, storage, network).
• Maintain security-related system administration for assigned infrastructure.
• Maintain training documentation and support high-volume mission needs.
• Ensure technicians master incident management steps and proper prioritization.
• Train new and existing Mission IT Technicians on current systems and processes.

Skills

Communication skills

Education

AA Degree in a related technical discipline

Tools

UNIX

Linux

Windows

VMware

HP OpenView

CA Concord

Job description

Job Title: Mission IT Trainer

Job Category: Training

Time Type: Full time

Minimum Clearance Required to Start: TS/SCI with Polygraph

Employee Type: Regular

Percentage of Travel Required:

Type of Travel:

The Opportunity:

Join our team as a Mission IT Trainer, where you will play a critical role in preparing Mission IT Operators to confidently and effectively support high‑priority operational systems. In this mission‑focused position, you will ensure all Mission IT Technicians are fully certified, skilled, and ready to excel in a dynamic environment where accuracy, readiness, and technical excellence directly support national objectives. As the lead for Mission IT Training, you will maintain current certifications, guide technicians through complex troubleshooting standards, uphold system security practices, and help shape the next generation of mission support professionals through hands‑on instruction, documentation management, and continuous operational engagement. If you thrive in a fast‑paced environment where training quality directly impacts mission success, this role offers an exceptional opportunity to contribute, lead, and make a meaningful impact.

Responsibilities:

• Responsible for training technicians to resolve IT mission application issues using systems analysis techniques and procedures
• Verify that technicians know how to Analyze, troubleshoot and resolve issues with IT infrastructure including user systems, servers, storage and network connectivity.
• Verify that system administration for assigned infrastructure and establishes and maintains security as it relates to users.
• Supports new mission support projects.
• Maintains all training documentation for assigned mission support.
• Ensure that the Technician knows how to master the steps required to effectively manage and prioritize incidents.
• Support the Mission IT team as need arises during high volume call times and manning shortages.
• May need to work shift schedule as Mission needs change
• Responsible for training new and existing Mission IT Technicians on current Mission systems and processes
• Responsible for ensuring all certifications and accounts are up to date
• Ensure that all technical baseline infrastructure is maintained at an optimal level so that customer mission needs are satisfied.
• Responsible for maintaining a privileged user level of access, across numerous high priority systems.
• Interface with government and partner country senior leadership, system operators and engineers at site and across the enterprise.
• Support after action activities, by collecting data which describes the environment at the time of the failure.

Qualifications:

Required

• Active TS/SCI with Poly required.
• Must have a current DODI 8570.01-M IAT Level II Certification, Security+ Certification.
• AA Degree in a related technical discipline and relevant experience supporting enterprise operations or 3-5 years related experience in lieu of education requirement.
• Excellent communication skills ensuring effective and accurate exchange of information across a multi-location enterprise, with customer visibility into crew-based actions and response.

Desired:

• System administration experience to include UNIX, Linux, and Windows platforms
• Experience with virtualization technologies and software such as VMware
• Knowledge and understanding of Enterprise Management Systems to include HP OpenView, and CA based Concord.

This position is contingent on funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available. Individuals who apply may also be considered for other positions at CACI.

What You Can Expect:

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.

Pay Range :

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our