Mission-Driven Operations & Admin Coordinator

Disability Rights Wisconsin; Madison (WI); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Disability insurance

401(k) retirement plan

Flexible spending account

Dental and vision coverage

Life insurance

Paid time off

Job summary

Disability Rights Wisconsin is seeking an Administrative Operations Coordinator in Madison, WI. The role provides administrative support across DRW, overseeing the Madison office, supporting the Board and leadership, and coordinating a range of office processes.

The position emphasizes strong communication, confidentiality, and collaborative teamwork. Key duties include office operations, scheduling, travel, donor data entry, and project support.

Qualifications

• Three+ years of paid experience in a business environment or related field.
• Ability to work respectfully and collaboratively with diverse backgrounds, including people with disabilities.
• Proficiency with Microsoft Office 365 applications (Outlook, Word, Excel, Teams, SharePoint).
• Ability to work independently and as part of a team and manage own workload.
• Demonstrated ability to anticipate needs related to communication and coordination.
• Strong written and verbal communication skills and professionalism in dealing with colleagues, board members, and external stakeholders.
• Ability to maintain confidentiality and handle sensitive information responsibly.
• Commitment to excellent customer service and building positive working relationships.
• Ability to prioritize, meet deadlines, and adapt to changing priorities.

Responsibilities

• Oversee Madison Office Operations (40%).
• Maintain an orderly, efficient, safe, and secure office environment.
• Coordinate acquisition of office supplies and maintenance of office equipment.
• Maintain office procedures and clerical support requests.
• Assist in coordinating new staff orientation and office changes, including keys and parking passes.
• Plan, manage and support Madison Office meetings.
• Support growth and improvement of office culture.
• Greet visitors and walk-ins.
• Manage general email and correspondence.
• Handle Agency-wide grievance and interpreter/translation requests.
• Manage students and partnerships with schools and job support agencies.
• Schedule for the Executive Director and Leadership Team as requested.
• Coordinate mass mailings and mail merges.
• Disseminate satisfaction surveys related to DRW services.
• Book travel for leadership as requested.
• Anticipate needs and troubleshoot to support agency-wide efforts.
• Administrative support to Board of Directors (10%).
• Attend board meetings and two in-person meetings per year.
• Fund Development support: enter donations, maintain donor data, send receipts.
• Assist with grant-related tasks as needed.
• Projects: support or manage administration-related projects.
• Participate in internal DRW work groups and adhere to DRW policies.

Skills

Communication

Teamwork

Multicultural sensitivity

Independent work

Time management

Customer service

Confidentiality

Prioritization

Education

Associate degree in administrative field

Tools

MS Office 365

Outlook

Word

Excel

Teams

SharePoint

Job description

Disability Rights Wisconsin is seeking an Administrative Operations Coordinator in Madison, WI. The role provides administrative support across DRW, overseeing the Madison office, supporting the Board and leadership, and coordinating a range of office processes.

The position emphasizes strong communication, confidentiality, and collaborative teamwork. Key duties include office operations, scheduling, travel, donor data entry, and project support.