Mission-Critical Ops Support & Technical Advisor

Infinity Systems Engineering; Colorado Springs (CO); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Medical and Dental coverage

Three weeks vacation

401(k) company contribution

Education and training reimbursement

Profit sharing

Job summary

Infinity Systems Engineering is seeking an Operations Support - Technical Advisor. This role provides Level 2 support to Level 1 Help Desk personnel and In-Room TA staff at Schriever Space Force Base.

Requirements include 3+ years in MILSATCOM/DoD operations, MOR/ MPR/DR experience, basic Windows/Linux administration, and the ability to obtain Secret/Top Secret clearance. Infinity offers strong benefits and opportunities for growth.

Qualifications

• 3+ years of experience supporting MILSATCOM or DoD operations
• Secret clearance with ability to obtain Top Secret
• Basic system administration (Windows/Linux) including user account management
• Knowledge of MILSATCOM operations and drafting Operational Requests (MORs)
• Hands-on maintenance experience (PMIs, hardware replacement, system restoration)
• Familiarity with classified environments and secure data/file transfers
• Strong troubleshooting skills in time-sensitive, mission-critical settings
• Ability to manage maintenance procedures, spares, and bench stock
• Effective communication and teamwork skills
• Proficiency with Microsoft Office and basic documentation practices

Responsibilities

• Provide Level 2 support to Level 1 Support Desk personnel and In-Room Technical Advisor staff at Schriever Space Force Base.
• Perform system administration and maintenance tasks.
• Draft MILSATCOM Operational Requests (MORs).
• Assist with installation, maintenance, and restoration of systems.
• Manage spares, bench stock, and maintenance procedures.
• Document issues and support data collection for Kratos engineering meetings.

Skills

Troubleshooting

System administration

MOR drafting

DoD MILSATCOM knowledge

Communication

Education

Bachelor's degree in IT

Tools

Remedy

Microsoft Office

Job description

Infinity Systems Engineering is seeking an Operations Support - Technical Advisor. This role provides Level 2 support to Level 1 Help Desk personnel and In-Room TA staff at Schriever Space Force Base.

Requirements include 3+ years in MILSATCOM/DoD operations, MOR/ MPR/DR experience, basic Windows/Linux administration, and the ability to obtain Secret/Top Secret clearance. Infinity offers strong benefits and opportunities for growth.