Mission-Critical Fire Dispatcher (24/7 Shifts)

Emergency Telecommunicator Services; Laurel Hill (FL); On-site; USD 42,000 - 68,000; Full time

Job summary

Emergency Telecommunicator Services seeks a Fire Dispatcher in Laurel Hill, FL to coordinate emergency responses, verify locations, alert resources, and maintain radio communications with responding units. You will document incident details and ensure timely updates under established protocols.

This role requires composure, accuracy in data entry, and the ability to multitask across radio, map, and computer systems while prioritizing public safety during major incidents.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Clear radio communication

Data entry accuracy

Multi-tasking

Team coordination

Education

High school diploma or GED

Tools

Dispatch software

Radio communication equipment

Maps navigation tools

Job description

Emergency Telecommunicator Services seeks a Fire Dispatcher in Laurel Hill, FL to coordinate emergency responses, verify locations, alert resources, and maintain radio communications with responding units. You will document incident details and ensure timely updates under established protocols.

This role requires composure, accuracy in data entry, and the ability to multitask across radio, map, and computer systems while prioritizing public safety during major incidents.