Mission-Critical Data Center Ops Lead

Prime Data Centers; Madison (WI); On-site; USD 130,000 - 165,000; Full time

Benefits offered by this job

Annual bonus program

401k with 4% employer match

Employer-paid medical, dental, vision,

Life insurance and disability

Paid Time Off + Sick time

Job summary

Prime Data Centers is seeking a hands-on Critical Facility Manager to lead the operation of its mission-critical facilities. The role oversees electrical, mechanical, and fire/life safety systems, driving uptime and continuous improvement in a 24/7 data center environment.

You will manage staff, safety, and customer standards while delivering operational excellence. Ideal candidates will have deep mission-critical infrastructure experience, strong leadership, and the ability to lead teams,

Qualifications

• 5+ years of experience in data centers, mission-critical facilities, or similar environments.
• Technical degree or equivalent industry experience.
• Strong leadership and project management skills.
• CPR/First Aid and NFPA 70E certification (or ability to obtain).

Responsibilities

• Lead day-to-day operations and maintenance of all critical facility infrastructure.
• Ensure maximum uptime through preventive maintenance, corrective repairs, and emergency response.
• Manage Operations Technicians, providing leadership, training, coaching, and performance oversight.
• Serve as the primary escalation point for facility-related issues and perform root cause analysis of equipment failures.
• Oversee vendor performance, safety compliance, and customer relationships.
• Lead capital improvements and operational projects from planning through implementation.
• Develop and implement operational procedures, best practices, and site standards.
• Monitor facility performance, document maintenance activities, and communicate status to leadership.

Skills

Leadership

Project management

Facility operations

Emergency response

CPR/First Aid

Education

Technical degree or equivalent industry experience

Job description

Prime Data Centers is seeking a hands-on Critical Facility Manager to lead the operation of its mission-critical facilities. The role oversees electrical, mechanical, and fire/life safety systems, driving uptime and continuous improvement in a 24/7 data center environment.

You will manage staff, safety, and customer standards while delivering operational excellence. Ideal candidates will have deep mission-critical infrastructure experience, strong leadership, and the ability to lead teams,