Misdemeanor Investigator

City of Cleveland; Cleveland (OH); On-site; USD 42,000 - 60,000; Full time

Job summary

City of Cleveland is seeking a Misdemeanor Investigator to process citizen complaints under supervision, interview witnesses, and create computerized case files. The role requires researching histories, notifying citizens of decisions, and preparing reports while maintaining records and supplies.

Qualified applicants will have strong oral and written communication, a high school diploma or GED, and a valid Ohio driver's license.

Qualifications

• High school diploma or GED required; associates degree preferred.
• One year full-time paid experience in customer service relations, community-based programs, or governmental setting required.
• Valid State of Ohio Driver's License required.

Responsibilities

• Process citizen complaints under supervision.
• Interview complainants and witnesses.
• Create computerized case files and review police reports.
• Research criminal histories and prosecutor histories.
• Notify citizens regarding decisions and dispositions.
• Type and mail correspondence; prepare reports and forms.
• Follow up on cases; staff satellite offices as needed.
• Serve as mediation officer when required.
• Maintain records, reports, and supplies.
• Perform other job-related duties.

Skills

Oral communication

Written communication

Problem solving

Collaboration

Computer proficiency

Driver's license

Education

High School Diploma or GED

Associate's Degree in Criminal Justice/Sociology/Psychology

Job description

Misdemeanor Investigator

Under supervision, processes citizen complaints. Interviews complainants and witnesses. Creates computerized case files. Researches criminal histories and prosecutor complaint histories and reviews police reports. Notifies citizens regarding decisions and dispositions. Types and mails correspondence. Prepares and assists in the preparation of reports and relevant forms. Performs any follow up on cases. Staffs satellite offices when necessary. Serves as mediation officer as needed. Maintains records, reports, and supplies. Performs other job-related duties as required.

Applicant must possess excellent oral and written communication skills as well as a collaborative, problem solving mindset. High School Diploma or GED required, an Associate's Degree in Criminal Justice, Sociology, or Psychology from an accredited college or university is preferred. One year full-time paid experience in customer service relations, community-based programs, or a governmental setting required. Valid State of Ohio Driver's License required. Must be computer proficient.

The City's guiding principles are as follows: Placing Clevelanders at the Center, Empowering Employees to Do Purposeful Work, Defining Clear and Pragmatic Objectives, Leading with Trust and Transparency, Striving for Equity in All We Do, and Embracing Change. All City employees are responsible for embracing and carrying out these principles in all that they do.