MIS SPECIALIST

GEO Corrections & Detentions; Deerfield Beach (FL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

Health Insurance

Vision Insurance

Life Insurance

Health Savings Account

Tuition Reimbursement

Employee Discount

Reduced Tuition Rates

Disability Insurance

Employee Assistance Program

401(k)

Pet Insurance

Dental Insurance

Paid Training

Flexible Spending Account

401(k) Matching

Job summary

GEO Corrections & Detentions seeks an IT Operations Specialist to support, advise, and maintain computer operations across a facility. You will handle technical support, telecom, operating systems, and network administration to ensure reliable IT service.

The role requires a bachelor's degree in computer science or related field and at least five years of relevant experience. You will travel to facilities as needed, maintain backups, and ensure software licensing compliance while collaborating

Qualifications

• Bachelor's degree in Computer Science or related field.
• Minimum five years of related work experience with hardware and software operations.
• Ability to identify and resolve computer problems independently.

Responsibilities

• Provides technical support to ensure PCs and servers (hardware/software) function properly.
• Tracks technology inventory and reports.
• Performs research on specifications and procures hardware/software to standards.
• Monitors facility computer operation budgets with regional IT staff.
• Maintains system security and manages local domain logins/passwords.

Skills

Troubleshooting

Independent worker

Communication

Education

Bachelor's degree in Computer Science

Job description

Benefits Information

• Paid Time Off


• Paid Holidays


• 401(k) Matching


• Health Insurance


• Vision Insurance


• Life Insurance


• Health Savings Account


• Tuition Reimbursement


• Employee Discount


• Reduced Tuition Rates


• Disability Insurance


• Employee Assistance Program


• 401(k)


• Pet Insurance


• Dental Insurance


• Paid Training


• Flexible Spending Account

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Equal Opportunity Employer

Overview

Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation.

Who We Are

GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes.

Why Work for GEO

• We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things.


• Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful.

Responsibilities

Summary:

This position supports, advises, and maintains, various computer operations throughout a facility, including technical support, telecommunication, computer operations, and network administration.

Primary Duties and Responsibilities

• Provides technical support to ensure that personal computers and server (hardware and software) are performing properly. Coordinates with the Corporate and/or Regional staff on an as needed basis or with other duties as assigned.


• Tracks technology inventory.


• Performs necessary research on specifications and orders hardware and software inventory required to be fully functional and in compliance with Corporate standards.


• May monitor the facility computer operation's budget in conjunction with Regional I.T. staff.


• Maintains security administration of systems and assigns local domain log-in profile and passwords for staff as necessary; ensures that users have access to appropriate applications and files that will allow them to perform their assigned duties.


• Creates, maintains, modifies, and produces accurate and timely reports using Crystal Reports on GEOnet system.


• Collaborates with the training department to develop and implement system training on a regular basis to all appropriate staff personnel.


• Maintains daily backups on LAN and restores when required.


• Maintains security, operation and maintenance of system.


• Ensures strict adherence to software licensing rules and maintains careful records.


• Generates reports and summaries requiring technical expertise on utilization, projected needs and other areas as requested by management.


• Travels to other facilities not limited to the staff's home region as needed.


• General knowledge of telephone systems.


• Performs other duties as assigned.

Qualifications

Minimum Requirements:

• Bachelor's degree in Computer Science or related field with a minimum of five (5) years of work experience in a related role with experience in hardware and software operations. Educational and progressive work experience may be substituted for a bachelor's degree at management's discretion.


• Ability to identify and solve computer problems and act independently with a wide variety of employees and vendors required.


• Good troubleshooting skills and the ability to understand and resolve technical problems independently.

Facility Overview

This unique community resource represents one of the few "purpose-built" community correctional centers of this size in the United States. The center consists of a two-story building designed and constructed to blend in with the community setting and to provide privacy, separation by gender, and full support space for the residents and staff. The facility features a kitchen building, expanded medical clinic and courtroom areas as well as a 14,000 square foot office building for client use.