Minnesota Telecounselor (MN LADC)

New Season; Burnsville (MN); Remote; USD 40,000 - 70,000; Full time

Job summary

An established healthcare provider is seeking a dedicated Telecounselor Associate to join their multidisciplinary team. This role involves providing individual counseling via a HIPAA-compliant video platform, ensuring patients receive the support they need for recovery from Opioid Use Disorder. With a focus on education and documentation, the Telecounselor will play a critical role in patient well-being while working remotely. If you are passionate about helping others and possess strong communication skills, this opportunity is perfect for you.

Qualifications

• Master's degree in Human Services or related field required.
• 1+ year of counseling experience preferred.

Responsibilities

• Provide individual counseling via video communication.
• Educate patients on treatment and recovery steps.
• Document patient progress and ensure compliance.

Skills

Interpersonal Skills

Communication Skills

Technological Skills

Multitasking

Knowledge of Substance Abuse

Education

Master's degree in Human Services

Florida Registered Mental Health Counselor Intern

Job description

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Join to apply for the Minnesota Telecounselor (MN LADC) role at New Season

New Season

For over 30 years, New Season Treatment Centers have been a leading national healthcare provider of outpatient treatment centers specializing in safe, quality care for individuals with Opioid Use Disorder (OUD).

Description

Telecounselor Associate

New Season

We operate over 70 treatment centers across multiple states, focusing on medication-assisted treatment, counseling, support, and care management for OUD. Our approach treats the whole person, addressing underlying causes to support recovery. We are seeking a Telecounselor Associate to serve our community.

Reports to: Telecounseling Supervisor
Job Code: 155
Department: Telecounseling
FLSA: Non-exempt
Direct Reports: 0

Job Summary

Telecounselors provide individual counseling via a HIPAA-compliant video platform to patients across the U.S. They work within a multidisciplinary team to identify and meet clinical needs, complete documentation, and support patient well-being. Remote work arrangements are possible, subject to policies and performance standards.

Essential Functions

• Conduct individual counseling via synchronous video communication.
• Educate patients on treatment, health issues, and recovery steps.
• Maintain a performance standard of 50% of hours in direct patient contact monthly.
• Complete all required documentation timely.
• Assist with intake, discharge, and transfer paperwork as needed.
• Document patient progress and ensure compliance with policies.
• Identify clinical needs and coordinate with team members.
• Maintain communication with clinic leadership and support staff.
• Report abuse, neglect, exploitation, and grievances as required.
• Coordinate urine drug screens and complete documentation.
• Ensure understanding of policies and compliance with confidentiality regulations.
• Obtain and maintain proper licensure/certification as per state requirements.
• Participate in surveys, inspections, staff meetings, and supervisions.
• Comply with all applicable rules, regulations, and policies.
• Perform other tasks as assigned.

Minimum Qualifications

• Master's degree in Human Services or related field; current Florida Registered Mental Health Counselor Intern with ability to obtain licensure within 2 years; at least 1 year counseling experience.
• Knowledge of substance abuse and telecounseling preferred.
• Excellent interpersonal, communication, and technological skills; ability to multitask, work independently, and reliably.

Physical Demands/Work Environment

Includes sedentary work, use of fingers for typing, communication skills, and visual acuity. Remote work requires a private workspace, ability to secure work, and occasional travel for training.

Working Conditions

• Operate in an open work area with moderate noise.
• Perform duties as required, including in a remote environment with appropriate workspace.

Mental Activities

• Interpret instructions, maintain confidentiality, and perform basic mathematics.
• Communicate fluently in English; second language helpful.

Seniority level

• Internship

Employment type

• Full-time

Job function

• Other

Industries

• Hospitals and Health Care