Mining Technology & Change Consultant

Caterpillar; Tucson (AZ); On-site; USD 98,000 - 146,000; Full time

Job summary

Caterpillar is seeking a MineStar Project Manager to lead technology implementations at customer mine sites, coordinating activities from planning through deployment. You will travel across North America, work directly with customers, dealers, and internal teams to drive adoption.

The role requires strong leadership, change management, and the ability to turn complex mine-site needs into practical solutions, with ownership of project scope, schedules, risks, and outcomes.

Qualifications

• Customer-focused mindset with ability to understand mine-site needs.
• Strong technical aptitude to grasp mining technology and OT solutions.
• Ability to advise customers and guide change management during implementation.

Responsibilities

• Lead MineStar technology implementations at customer mine sites, coordinating activities from planning through deployment.
• Serve as the key point of coordination for customers, dealers, and internal teams throughout the project.
• Partner with mining customers as a trusted consultant, understanding their operation, challenges, and site-specific needs.
• Lead change across people, processes, and technology to support successful adoption of MineStar solutions.
• Manage project scope, schedules, deliverables, risks, and overall implementation success.
• Understand MineStar solutions and the steps required to configure and implement systems based on commercial requirements and customer needs.
• Support customers and dealers with documentation, training, and functional specifications.
• Gain exposure to the full project lifecycle, including commercial activities such as quoting and invoicing.
• Identify opportunities to continuously improve how MineStar technologies are implemented across customer sites.

Skills

Customer Focus

Technical Excellence

Consulting

Effective Communications

Problem Solving

Relationship Management

Job description

Career Area: Product Support

Job Description:

What You Will Do

• Lead MineStar technology implementations at customer mine sites, coordinating activities from planning through deployment.
• Serve as the key point of coordination for customers, dealers, and internal teams throughout the project.
• Partner with mining customers as a trusted consultant, understanding their operation, challenges, and site-specific needs.
• Lead change across people, processes, and technology to support successful adoption of MineStar solutions.
• Manage project scope, schedules, deliverables, risks, and overall implementation success.
• Understand MineStar solutions and the steps required to configure and implement systems based on commercial requirements and customer needs.
• Support customers and dealers with documentation, training, and functional specifications.
• Gain exposure to the full project lifecycle, including commercial activities such as quoting and invoicing.
• Identify opportunities to continuously improve how MineStar technologies are implemented across customer sites.

What Makes This Role Exciting

You will work with cutting-edge MineStar technology and see firsthand how technology can change the way a mine operates. You will travel to different mine sites across North America, work directly with customers, and help turn technology into real operational change.

The Challenge and the Reward

You will have significant ownership of the project and its success. Mine sites are complex environments, and implementing new technology requires strong leadership, adaptability, and the ability to bring people along through change. The challenge is owning the outcome. The reward is seeing the technology successfully adopted and making a real difference at the mine site.

What skills you will have:

• Customer Focus: Experience working at mine sites or within mining operations, with a strong understanding of operational environments and customer needs. Ability to understand customer challenges and translate them into practical solutions.
• Technical Excellence: Strong aptitude for technology and the ability to quickly understand complex technical solutions. Experience working with mining technology, operational technology, fleet management, autonomy, or related systems is highly valued. Strong project management skills, including planning, coordination, risk management, stakeholder management, and ownership of project outcomes.
• Consulting: Ability to act as a trusted advisor to mining customers and guide them through technology implementation and operational change. Strong understanding of mining operations and the ability to connect technology solutions to real-world mine-site needs. Comfortable challenging existing processes and helping customers adopt new ways of working.
• Effective Communications: Strong communication skills with the ability to communicate effectively across all levels of the organization.
• Problem Solving: Strong problem‑solving skills with the ability to work through technical, operational, and project challenges. Ability to adapt quickly in dynamic mine‑site environments and make sound decisions to keep implementations moving forward.
• Relationship Management: Demonstrated ability to build trusted relationships with customers, dealers, and cross‑functional teams. Ability to influence and lead through change, even when working with teams you do not directly manage. Strong collaboration skills with a customer‑focused and solutions‑oriented approach.

Additional Information:

This position requires the candidate to work full-time onsite at our Tucson, AZ, or Phoenix, AZ office.

Domestic relocation is available.

The position requires 25 - 50 % travel.

Sponsorship is not available.

Learn more about the products you will have the opportunity to work with at Cat® MineStar™ Solutions | Cat | Caterpillar

Summary Pay Range:

$97,530.00 - $146,290.00

Compensation and benefits offered may vary depending on multipl