Minibar Guest Service Agent (Logistics Assistant)

Yellow Ribbon; Cecil (Washington County); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading hospitality company is seeking a Minibar Guest Service Agent responsible for managing inventory and ensuring excellent guest service. You will be tasked with stocking minibar carts and supporting operations with ad-hoc requests, requiring strong organizational skills and a background in hospitality.

Qualifications

• Minimum education with ‘O’ Level passes.
• Minimum 1 year in a guest service / food and beverage/ logistics role.

Responsibilities

• Handling and receiving all inventories from loading dock to main store.
• Ensuring that all minibar trolleys are fully stocked prior to operations.
• Recording expiry dates for all inventories received.

Skills

Guest service

Problem-solving

Education

O Level passes

Job description

JOB SCOPE

Summary of Job Responsibilities

As a Minibar Guest Service Agent, you are responsible for the handling and receiving of all inventories. You will also be responsible to ensure that all minibar carts are fully stocked for daily operations and work cohesively to support operations with ad-hoc service requests.

Job Responsibilities

• Responsible for the handling and receiving of all inventories from loading dock to main store
• Responsible for ensuring that all minibar trolleys are fully stocked prior to operations.
• Responsible for the recording of expiry dates for all inventories received
• Collating of all expired items from the towers
• Responsible for the ad-hoc service request from operational team / Minibar controller.

JOB REQUIREMENTS

Education & Certification

• Minimum education with ‘O’ Level passes

Experience

• Minimum 1 year in a guest service / guest contact / food and beverage/ logistics role preferably in a hospitality organization

Competencies

• Able to work on rotating shifts, weekends & public holidays
• Possess a well-groomed, professional appearance