Mini-Bar Attendant (Part Time/Seasonal)

Hyatt Hotels; Oceanside (CA); On-site; USD 10,000 - 60,000; Part time

Job summary

Une importante chaîne hôtelière internationale recherche un Mini Bar Attendant à temps partiel pour maintenir les normes élevées de service dans les chambres. Les responsabilités incluent la gestion des fournitures du mini-bar et la collaboration avec la direction pour garantir une expérience client optimal. Le candidat idéal possède une expérience dans des établissements de luxe et est doté de solides compétences interpersonnelles.

Benefits

Taux de réduction d'amis et de famille pour les employés

Repas gratuits pour les employés

Congés payés lors des jours fériés

Remises sur la nourriture et les boissons

Qualifications

• 2+ ans d'expérience similaire dans un hôtel de luxe souhaitée.
• Excellentes compétences en communication et interpersonnelles.
• Capacité à gérer plusieurs priorités sous contraintes de temps.

Responsibilities

• Assurer le service du mini-bar dans les chambres et répondre aux besoins des clients.
• Effectuer des inventaires réguliers et maintenir l'organisation et la propreté.
• Collaborer étroitement avec le responsable des achats pour garantir la disponibilité des articles.

Skills

Communication

Organisation

Flexibilité

Service à la clientèle

Education

Diplôme de lycée ou équivalent

Tools

MS Office

POS et PMS

Job description

The Mini Bar Attendant will be responsible for ensuring the highest standard presentation of the Mini Bar in guest rooms. The candidate will be responsible for preparing daily work assignments, preparing menus for posting, completing consumption reports, and fulfilling orders from the Mini Bar as well as other duties assigned by their leader. The candidate will work closely with Purchasing Manager to ensure consistent inventory availability.

This is a Part Time/Seasonal position.

The hourly rate for this position is $20.00/hr

Hyatt has a very competitive benefit package for colleagues, which may include:

· Unlimited colleague and friends & family discounted room rates at Hyatt hotels world-widewhile active

· Holiday pay if working on a Hyatt recognized Holiday

· Complimentary employee meals

· Food & Beverage discounts while active

· And so much more!

Key Responsibilities

• Provide warm, humble and knowledgeable service throughout the property
• Create and assign boards to cover all Due-ins, Due-outs, and Stayovers, ensuring that all rooms have had the Mini-bar refreshed and accounted for.
• Oversee the Mini Bar to ensure consistency and compliance with the Mini-bar Standard Operating Procedures
• Take inventory of all snacks, alcohol, and items that are designated Mini-bar
• Assist management with projects or assignments as needed
• Monthly check of expiration dates and do the appropriate discard
• Monitor and maintain minibar carts and storages clean and organize at all time
• Be responsive on the radio (Zello application) when Office coordinator/Supervisors/Manager reach out

Employee Relations

• Assist in creating a culture that encourages our staff to grow
• Support service teams
• Prepare all required paperwork including forms, reports, and schedules in an organized and timely manner

General/Miscellaneous

• Ensure in quality of guest experience, service, operational effectiveness, employee retention, and satisfaction
• Ensure consistent, thorough, and timely communication to peers, managers, guests, and vendors
• Continually strive to provide opportunities to advance the education and development of staff as it relates to food, wine, and service
• Understand and comply with all federal, state, county, and municipal regulations/ordinances that pertain to health, safety, and labor requirements of the farm/restaurant/inn, its employees, and its guests
• All other duties as assigned by manager

In an ideal world, you have:

· 2+ years of similar experience in a luxury hotel

· Commitment to quality, excellence, and genuine hospitality

· Highly organized, self-motivated, and flexible, with the ability to manage multiple priorities under time constraints

· Excellent communication and interpersonal skills

· Ability to listen, communicate, and make connections

· Relevant experience in high-end hospitality/restaurant operations

· Excellent computer competency (e.g. well versed in PC and/or Mac-based MS Office, POS and PMS, OpenTable, Tock, or similar booking program)

· Ability to work with confidential information

· A person of integrity; fair and consistent

· Creative problem-solving and critical decision-making skills

· Ability to work collaboratively across the organization

ENVIRONMENTAL AND/OR PHYSICAL REQUIREMENTS

· Ability to perform the essential job functions consistently, safely and successfully with federal, state, and local standards

· Must be able to lift and carry up to 40 pounds, and able to push up to 80 pounds

· Ability to stand and/or walk for prolonged periods of time

· Ability to physically maneuver through work areas; bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, climb stairs and steps, or otherwise move in a constantly changing environment

KEY COMPETENCIES

· To have a positive impact,taking responsibility and initiative to resolve issues, always clearly communicating with leadership team and team members

· To be decisive,accepting responsibility for making things happen, thinking ahead, and developing contingency plans

· To be an active listener,remaining present and open, providing verbal, non-verbal, and supportive feedback, and showing our respect and empathy with one another.

· To be motivated and committed,approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your performance

· To be flexible,responding quickly and positively to changing environments

· To maintain high team focusvia cooperation and support to other team members in the pursuit of department goals

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.