Miller Hill Mall - Retail Security Officer

Andy Frain Services; Duluth (MN); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Retail Security Officer to ensure safety and security at a bustling mall. This entry-level role involves controlling access, patrolling premises, and maintaining vigilance to prevent incidents. The ideal candidate will exhibit strong customer service skills and professionalism while interacting with visitors and staff. Join a dynamic team dedicated to creating a safe shopping environment, where your contributions will directly impact the safety and satisfaction of the community. If you are alert, disciplined, and ready to take on a vital role in security, this opportunity is perfect for you.

Qualifications

• Entry-level position requiring strong customer service and communication skills.
• Must be vigilant, disciplined, and able to handle multiple priorities.

Responsibilities

• Control entrances and manage pedestrian and vehicle traffic.
• Patrol buildings, monitor cameras, and report suspicious activity.
• Complete reports and ensure compliance with safety regulations.

Skills

Customer Service

Vigilance

Communication

Teamwork

Discipline

Job description

Miller Hill Mall - Retail Security Officer

Join to apply for the Miller Hill Mall - Retail Security Officer role at Andy Frain Services.

Job Summary

Provide security as outlined in the post orders and establish relationships with customers, law enforcement, and fire departments. Maintain constant awareness of surroundings, noting all activity in the assigned area. Demonstrate professionalism and excellent customer service at all times.

Basic Functions

• Control entrances and manage pedestrian and vehicle traffic.
• Patrol buildings and perimeters.
• Escort materials and personnel.
• Inspect security and fire exposures.
• Perform special assignments as needed.

Responsibilities

Duties may vary based on department size, location, and post assignments. Reasonable accommodations are available for ADA requirements. General duties include:

• Report to post on time in full uniform.
• Greet customers, visitors, and employees politely and professionally.
• Stay updated on post orders and general information.
• Patrol or monitor fixed posts, report suspicious activity, and investigate incidents.
• Monitor cameras and equipment as per post orders.
• Know emergency procedures and respond appropriately to alarms and incidents.
• Complete reports and logs accurately.
• Suggest safety and loss prevention improvements.
• Maintain knowledge of safety systems, fire panels, CCTV, and other equipment.
• Ensure compliance with training and regulations.
• Communicate security issues to supervisors regularly.

Skills and Abilities

• Be honest, alert, disciplined, and vigilant.
• Exhibit strong customer service skills.
• Handle multiple priorities efficiently.
• Work well in a team and follow instructions.
• Communicate effectively in writing and verbally.

This description provides a general overview and may be adjusted by Andy Frain Services as needed.

Additional Details

• Seniority Level: Entry level
• Employment Type: Full-time
• Job Function: Other