Milk Bank Donor Coordinator

BRONSON METHODIST HOSPITAL LABORATORY; Kalamazoo (MI); On-site; USD 42,000 - 54,000; Full time

Job summary

A healthcare provider in Kalamazoo, Michigan is seeking a Donor Intake Coordinator responsible for screening milk bank donors through various interactions. The coordinator works with healthcare providers and clients to ensure successful donor approval while analyzing donor data for eligibility and compliance with established guidelines. Candidates should hold an Associate or Bachelor’s degree along with clinical experience, making this a vital role in supporting milk distribution efforts and donor education efforts.

Qualifications

• Minimum of two years of clinical experience in a healthcare-related field preferred.
• Teaching experience in a relevant area preferred.
• Familiarity with Human Milk Banking Association guidelines.
• Teaching experience preferred.

Responsibilities

• Screen and approve potential milk bank donors.
• Analyze donor data for eligibility.
• Ensure compliance with HMBANA guidelines.
• Collaborate with healthcare providers and clients.
• Maintain knowledge of and ensure compliance with HMBANA guidelines.
• Prepare and submit required reports to HMBANA.
• Assist with shipping and receiving of milk coolers.
• Support pasteurization of donor milk as needed.
• Serve as a resource for Milk Bank staff.
• Complete donor documentation and maintain accurate records.
• Provide feedback to donors, healthcare providers, and staff.
• Attend staff meetings and education conferences promoting the Mothers’ Milk Bank.
• Complete one-on-one education sessions with donors.

Skills

Data analysis

Effective communication

Time management

Education

Associate or Bachelor’s degree

Nursing / Social Work / Nutrition background

Job description

The Milk Bank Donor Intake Coordinator is responsible for screening and approving potential milk bank donors through in‑person and telephone interactions. This role works closely with healthcare providers, hospitals, and outpatient clients to support the donor approval process and ensure safe and timely distribution of donor milk.

The Coordinator analyzes donor data to determine eligibility, ensures compliance with the Human Milk Banking Association of North America (HMBANA) guidelines, and prepares required reports. This position collaborates with the Milk Bank Systems Coordinator, Pasteurization Coordinator, Breastfeeding Center, and department leadership to plan, implement, promote, and evaluate the donor intake program. The role also functions in dual capacities supporting milk processing operations and serves as a resource for Milk Bank staff.

• Conduct in‑person and telephone screenings of potential milk bank donors
• Interface with healthcare providers to complete donor approvals
• Collaborate with hospitals and outpatient clients to dispense donor milk
• Analyze donor data to determine eligibility for milk donation
• Maintain knowledge of and ensure compliance with HMBANA guidelines
• Prepare and submit required reports to HMBANA
• Assist with shipping and receiving of milk coolers
• Support pasteurization of donor milk as needed
• Serve as a resource for Milk Bank staff
• Complete donor documentation and maintain accurate records
• Provide feedback to donors, healthcare providers, and staff
• Perform telephone duties, letter writing, and memo preparation
• Attend staff meetings and educational conferences promoting the Mothers’ Milk Bank
• Complete one‑on‑one education sessions with donors
• Maintain records of competency completion, continuing education, and certifications

Education and Experience

• Associate or Bachelor’s degree required
• Preferred fields include Nursing, Social Work, Nutrition, Dietetics, or another healthcare‑related field
• Minimum of two (2) years of clinical experience in area of degree preferred
• Teaching experience preferred

Knowledge, Skills, and Abilities

• Ability to read, interpret, and analyze data from multiple computer systems and equipment
• Effective verbal, written, and electronic communication skills
• Ability to manage a wide variety of duties with frequent and significant deadlines