Military Higher Ed Programs Lead

Harkcon; Washington (District of Columbia); On-site; USD 110,000 - 150,000; Full time

Job summary

Harkcon, Inc. is seeking a Military Higher Education Program Manager to support a federal education initiative.

The role coordinates academic program activities, institutional relationships, student tracking, communications, data quality, and executive reporting, aligning education pathways with military training and career development. The position is primarily at federal customer facilities in Norfolk, VA and Washington, DC, with remote work subject to government approval.

Qualifications

• Four-year degree from an accredited college or university, preferred fields include Business, Education, Public Administration, or a related discipline.
• At least three years of experience in project support, analysis, or administrative functions related to education or training programs.
• Experience tracking participants, cohorts, course activity, program actions, and performance data.
• Ability to coordinate effectively with academic, government, military, and operational stakeholders.
• Strong written communication, research, presentation, organization, and customer-service skills.
• Proficiency with Microsoft Office, Excel, Teams, SharePoint, databases, and structured tracking tools.
• Ability to meet federal background-investigation, credentialing, and system-access requirements and remain eligible to obtain a Secret security clearance.

Responsibilities

• Manage schedules, milestones, risks, actions, deliverables, and communications for higher education and workforce-development initiatives.
• Coordinate with military organizations, colleges, program offices, academic partners, advisors, registrars, instructors, and student-support personnel.
• Track student cohorts, participation, course progress, completions, issues, requests, and required follow-up actions.
• Maintain accurate program databases, shared workspaces, correspondence logs, document repositories, and management reports.
• Support curriculum and course reviews, degree-pathway mapping, transfer-credit discussions, articulation activities, and alignment with workforce requirements.
• Develop guides, frequently asked questions, presentations, outreach materials, briefing products, and executive summaries.
• Manage program inboxes or service channels and ensure questions are researched, routed, answered, and documented promptly.
• Analyze participation, progression, completion, service-demand, and issue data to identify trends and recommend improvements.
• Support meetings, webinars, orientations, advising events, working groups, and program reviews.
• Create and maintain student databases and coordinate information with academic and government representatives.
• Evaluate cohort-tracking processes and recommend improvements that reduce redundant data entry and information gaps.
• Support implementation and maintenance of an automated education-management system.

Skills

Written communication

Research

Presentation

Organization

Customer service

Education

Bachelor's degree

Tools

Microsoft Office

Excel

Teams

SharePoint

Databases

Tracking tools

Job description

Harkcon, Inc. is seeking a Military Higher Education Program Manager to support a federal education initiative.

The role coordinates academic program activities, institutional relationships, student tracking, communications, data quality, and executive reporting, aligning education pathways with military training and career development. The position is primarily at federal customer facilities in Norfolk, VA and Washington, DC, with remote work subject to government approval.