Military Admissions Representative - Remote

ECPI University; United States; Remote; USD 40,000 - 55,000; Full time

Job summary

A leading educational institution is seeking an Admissions Representative to assist prospective students in finding their educational paths. This remote position involves making calls, providing excellent customer service, and guiding students through the admissions process. Ideal candidates will have a Bachelor's degree and relevant experience in admissions or recruitment. Competitive benefits and a focus on professional growth are part of this role.

Benefits

Tuition scholarship program

Competitive compensation

401(k) participation

Qualifications

• 1-3 years of university Admissions or Recruitment experience required.
• 2-3 years of experience in appointment setting and client services.
• Prior military experience strongly preferred.

Responsibilities

• Provide excellent customer service to potential students.
• Make outbound calls to prospective students.
• Meet with potential students to explain program offerings.

Skills

Customer service excellence

Communication skills

Relationship building

Remote work competency

Education

Bachelor's degree

Job description

Overview

This is a remote position.

ARE YOU A SALES ORIENTED PROFESSIONAL THAT HELPS PEOPLE FIND THEIR PASSION? If you answered yes, then an Admissions Representative career with ECPI University maybe for you!

Transform your Career at ECPI University

Since 1966, ECPI University’s employees have been dedicated to helping students achieve their academic and career goals through our unique education model. Our culture is to prioritize our students’ success through the support of our dynamic team and industry focused curriculum.

ECPI University provides a stable work environment, with professional growth opportunities, and competitive benefits. If you are interested in joining us in making a difference in students’ lives, we would love to hear from you to discuss the opportunity.

Benefits of Employment

ECPI University provides comprehensive benefits, some of which are highlighted below:

• Tuition scholarship program available to employees and their immediate family members after 90 days of employment
• Competitive compensation and medical/dental benefit plans
• 401(k) participation with possible employer contributions

Responsibilities

Primary Responsibilities:

• Provide excellent customer service to potential students through consistent and effective outreach and follow-up.
• Make outbound calls to prospective students who have expressed an interest in attending the University.
• Meet with potential students to accurately explain program offerings; discuss and advise suitable programs in accordance with the student’s interests, qualifications, and career goals.
• Represent the University both on and off campus to prospective students, parents and other individuals or organizations involved in the college selection process.
• Attend all admissions department meetings and training sessions.
• Accurately account for all inquiries and admissions activity associated with all inquiries.
• Complete daily activity reports.
• Ensure that all enrollment paperwork is completed accurately and in a timely manner.
• Keep all required reports current and accurate, including information stored in the University systems.
• Adhere to a strict code of ethics and comply with all ECPI University policies and procedures, State and Federal laws and accrediting body regulations.
• Network and build strong relationships to generate personally developed referrals.
• Work collaboratively with other departments to ensure student satisfaction.
• Assist in the planning and implementation of on-campus events and programs for groups and individuals.
• Other duties as assigned.

Qualifications

Education/Experience

• Bachelor's degree preferred.
• At least 1-3 years of university Admissions or Recruitment experience required.
• 2-3 years of related experience to include appointment setting, interviewing, relationship building, client services, commitment to follow-up skills, coordinating programs and events, etc.
• Prior military experience strongly preferred.
• Must have experience working remotely
• Any equivalent combination of education and experience

Skills/Abilities

• Passionate about helping others achieve their educational and career goals.
• Excellent customer service skills; to include the ability to effectively follow up and follow through.
• Effective oral and written communication skills.
• Effective computer skills as well as familiarity with the professional use of social media.
• Demonstrated ability to work effectively both independently as well as part of a team.

ECPI University is proud to be an Equal Opportunity Employer.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.