Milieu Supervisor

Nexus Family Healing; Onamia (MN); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Four weeks PTO

Health insurance options

Life insurance

Disability insurance

401k match

Therapy benefits (Talkspace)

Fertility benefit (Carrot)

Tuition assistance

Job summary

Nexus Family Healing in Onamia, MN seeks a Milieu Supervisor to provide trauma-informed milieu leadership within our Mille Lacs residential program for boys aged 10-19 with complex mental health needs.

You will coordinate daily operations, supervise staff, schedule shifts, ensure safety, and support treatment planning with a family-focused, culturally responsive approach.

Qualifications

• Minimum two (2) years in a related industry.
• Minimum one (1) year supervisory experience required.
• Must pass DHS background check and Handle With Care training.

Responsibilities

• Prepare staff schedules to maintain adequate staff and client ratios.
• Plan trauma-informed daily treatment services and family time arrangements.
• Ensure staff conduct is calm, therapeutic, and trauma-informed.
• Mentor and supervise assigned staff; provide performance evaluations.
• Coordinate shift-related documentation and notifications to leadership and families.
• Participate in multi-disciplinary treatment planning and intervention delivery.
• Monitor service delivery and family involvement to ensure follow-through.

Skills

Trauma-informed care

Staff supervision

Communication

Planning & scheduling

Mentoring

Education

High School diploma or equivalent

Associate or bachelor’s degree preferred

Job description

Description

Nexus Family Healing is excited to add a Milieu Supervisor to our Mille Lacs agency!

Our Nexus Family Healing agency in Onamia offers trauma-informed, family-centered, nationally recognized treatment for boys, ages 10-19, with significant mental health issues and harmful sexual behaviors. We strive to provide the best quality care for our youth as well as our employees. Nexus treatment programs have been creating brighter futures for over 50 years.

At Nexus Family Healing, we embrace diversity, promote equity, and foster inclusion. As a national mental health organization, we serve a diverse group of youth and families, and we strive for our workforce to support and represent that diversity. Employees must have the ability to build strong relationships with diverse individuals or communities and understand their unique needs and challenges.

Job Type

Full-time

Schedule And Pay

• Full Time, onsite opportunity
• Monday-Friday typically; some nights or weekends if needed
• Starting Salary Range: $55,000 - $60,000 a year!

Nexus’ Comprehensive Benefits Include

• Four weeks paid time off (PTO) in the first year of employment
• Multiple options for health insurance coverage
• No-cost life insurance
• Short/long-term disability insurance
• 401k match
• NEW - Talkspace Therapy Benefit for the whole family
• NEW - Hinge Health Benefit for the whole family
• NEW - Carrot Fertility Benefit
• Tuition assistance and training opportunities
• And much more!

Position Summary

The Milieu Supervisor is responsible to provide trauma-informed milieu leadership and mentorship in the treatment guidance plans through effective communication, organization, and planning of the daily operations of the program and assigned unit.

Primary Responsibilities

• Prepares assigned staff work schedules in a timely and proactive manner to ensure adequate staff and client ratios, maximization of the treatment processes, and emotional and physical safety of the clients.
• Assists in the planning and scheduling of trauma-informed daily treatment services such as ensuring transportation needs are met, scheduling of family time and contact, special events, functions, and approved program trips.
• Ensures that staff are performing their assigned duties and interacting with clients in a calm, therapeutic, and trauma-informed manner while reinforcing program and client related decisions.
• Contributes to the development of guidance plans and ensures adherence to guidance plans and provides mentoring and support to the assigned direct and indirect team members.
• Coordinates and ensures that all shift related client and staff documentation is completed in a timely manner using the proper format and ensures all proper notifications are made to leadership, referral agents, and client’s families.
• Participates as a multi-disciplinary team member in developing and implementing client treatment plans and interventions.
• Monitors the delivery of treatment services to clients for proper follow-through within the program and to ensure family inclusion and communication.
• Tracks the daily needs of youth related to clothing, dietary needs, court/treatment plan/referral source meetings, family time and contact and ensures plans are in place to meet such needs in a safe and timely manner to include all necessary documentation related to such activities is provided for the effectively management of said activities.
• Leads the assignment of Youth Care Professionals as youths’ “primary” staff in working with youth to conduct youth check-ins, youth advocacy, and communicating the youth needs to the staff team.
• Assists in the review of new applicants and participates in the interview and selection of staff/team members, ensuring they have the ability to work effectively with families and are able to utilize strengths-based, traumainformed practices.
• Ensures that new youth care professionals are mentored properly and completes all required shadowing responsibilities.
• Provides direct floor coverage during staff absences, emergencies and for on-call coverage, as needed, according to program guidelines.
• Provides on the job coaching, training, and mentoring to staff and leads them in the implementation of individualized responses and interventions, and trauma-informed youth interactions, for a calm, positive and therapeutic environment.
• Ensures staff timecards are accurately maintained and approved in a timely manner.
• Provides direct supervision of assigned staff and provide performance management for staff on an ongoing basis. Conduct formal and informal performance evaluations that are timely, constructive, strength-based, and include a development component.

Requirements

Required Education and Licensure

• High School diploma or equivalent.
• Minimum of two (2) years of experience working in a related industry.
• Minimum of one (1) year supervisory experience required.
• Valid driver’s license required. Must meet state regulating agency and Home Office driving requirements
• Must successfully pass a DHS criminal background check
• All client facing employees must successfully participate and complete the Handle With Care behavior intervention method exam and training

Preferred Education And Experience

• Associate or bachelor’s degree in social work, psychology, or a clinically related field preferred.
• Minimum of one (1) year of experience working with clients and families preferred.

ICARE Values & Behavioral Competencies

• Innovation: Leading the way and implementing creative, cutting-edge ideas and approaches.
• Compassion: Listening, honoring differences, and showing respect, kindness, empathy care, and concern.
• Agility: Exhibiting flexibility and adapting quickly.
• Responsiveness: Being quick, positive, and accurate.
• Excellence: Demonstrating quality results that surpass ordinary standards.

Commitment to Diversity, Equity, & Inclusion:

At Nexus Family Healing, our voices and actions will be focused on recognizing, affirming and respecting people of every race, ethnic background, socio-economic status, sexual orientation, gender expression and faith.

Physical Demands

• Required to assist staff in proper restraining of clients.
• Must be able to lift up to 50 pounds unassisted and up to 100+ pounds with assistance.
• Must be able to stand and walk for extended periods of time (2-4 hours).
• Must be able to walk, sit, stand, twist, bend, and stretch in a manner conducive to the execution of daily activities within the residential program.
• This role routinely uses standard office equipment such as desktop and/or laptop computers, photocopiers, and smartphones.