Milieu Supervisor

Jewish Board of Family and Children's Services; New York (NY); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Generous vacation time

Medical/Dental/Vision plans

Tuition assistance and loan repayment

Free continuing education

403(b) retirement plan and pension

Flexible spending accounts

EAP (24/7)

Life and disability insurance

Job summary

Jewish Board of Family and Children’s Services is seeking an Overnight & Weekend Milieu Supervisor to oversee ICF/IRA operations during overnight, weekend, and Jewish holiday shifts. You’ll supervise staff, ensure safety, and escalate clinical or regulatory concerns across multiple residences.

Responsibilities include staffing coverage, incident documentation, medication pass oversight, and staff training to maintain high care standards in a Jewish Orthodox setting.

Qualifications

• High School diploma or equivalent (Associate’s/bachelor’s preferred).
• Minimum three (3) years working with the I/DD population and one (1) year of supervisory experience.
• Valid driver’s license, current AMAP and CPR certification required, or ability to obtain promptly upon hire.
• Proficient in Microsoft Office, audio/video platforms (Teams), and HER/EMAR systems.

Responsibilities

• Provide ongoing supervision, direction, and support to staff throughout the shift.
• Train staff as requested and ensure staffing ratios are met.
• Monitor adherence to OPWDD/DOH/agency regulations and individual care plans.

Skills

Staff supervision

Communication

Organization

Emergency response

Cultural competence

Education

High School diploma or equivalent

Associate’s/Bachelor’s preferred

Tools

AMAP certification

CPR certification

Microsoft Office

HER/EMAR systems

Teams

Job description

PURPOSE

The Mishkon Division provides safe, person-centred residential support for adults with intellectual/developmental disabilities, emphasizing community integration and family collaboration through an Orthodox Jewish lens. The overnight & weekend Milieu Supervisor provides operational oversight across assigned Mishkon ICF/IRA residences during overnight, weekend, and Jewish holiday shifts. The supervisor supports, supervises, directs and train overnight & weekend staff, in order to ensure adherence to individual supervision plans, timely documentation, environmental safety, emergency preparedness, and escalation of clinical, incident, staffing, or regulatory concerns.

PURPOSE

The Mishkon Division provides safe, person-centered residential support for adults with intellectual/developmental disabilities, emphasizing community integration and family collaboration through an Orthodox Jewish lens. The overnight & weekend Milieu Supervisor provides operational oversight across assigned Mishkon ICF/IRA residences during overnight, weekend, and Jewish holiday shifts. The supervisor supports, supervises, directs and train overnight & weekend staff, in order to ensure adherence to individual supervision plans, timely documentation, environmental safety, emergency preparedness, and escalation of clinical, incident, staffing, or regulatory concerns.

POSITION OVERVIEW

The overnight & weekend Milieu Supervisor oversees ICF/IRA operations during overnight (10:30PM-6:30AM), weekend, and Jewish holiday shift. They monitor shift operations for adherence to OPWDD/DOH/ agency requirements, policies, and individual plans across Jewish Boards’ IRAs and ICF apartments, traveling between multiple locations each shift. Provides onsite, in person supervision and support to overnight and weekend staff. Ensures timely escalation to clinical, staffing, safety, incident and regulatory concerns. In the Residence Manager’s absence, the Supervisor provided operational oversight during assigned shift.

KEY ESSENTIAL FUNCTIONS

Shift Supervision, Staffing & Coverage

• Confirm staffing ratios are met.
• Cover callouts per IRA/ICF protocol and notify management of coverage plans.
• Provide ongoing supervision, direction, and support to staff throughout the shift.
• Train staff as requested.

Individual Car, Health, Safety & Environment

• Ensure staff are performing their responsibilities, including care, delegated plans of nursing, and levels of supervision, in compliance with OPWDD/DOH/agency regulations and protocols.
• Inspect ICF/IRA for cleanliness, safety, and functioning fire/emergency systems; escalade maintenance issues.
• Monitor the safe use and condition of adaptive equipment, including wheelchair and Hoyer lifts.

Behavioral Support & Treatment Plan Implementation

• Ensure treatment plans (IPP/BSP) are followed accurately and consistently by staff.
• Support staff during any behavioral and/or medical crisis.

Emergency Preparedness

• Review evacuation procedures and individual emergency needs with staff.
• Observe and train staff on monthly overnight fire drills.

Documentation, Incident Management & Reporting

• Ensure timely, accurate completion of required HER documentation (shift summaries, ABC data, BM and sleep logs) and reporting, including shift email reports.
• Ensure all regulations, agency procedures, and notification requirements for incident management are followed, with complete and timely documentation.
• Complete the Overnight Shift Observation Form each shift and notify management/supervisor for any immediate concerns.

Medication Pass Overnight

• Observe medication administration practices according to status as an AMAP and within agency protocols.
• Report medication concerns, omissions, discrepancies or documentation issues to nursing and supervisory staff.
• Conduct medication cart review for compliance.

Training & Staff Development

• Train staff on treatment plans implementation and overnight protocols (seizure, positioning, chocking/aspiration, medication, PICA, evacuation, incident reporting, etc.) and as requested by supervisor.

Audits, Compliance, Kosher & Religious Observance

• Supports staff with all regulations, agency policy and procedures and audit preparations and follow-ups.
• Ensure kosher compliance and observance of Jewish customs and laws.

CORE COMPETENCIES

• Strong written/oral communication, organization, and attention to detail.
• Sound judgement and composure in emergencies; cultural competence in Jewish religious and communal practice.

EDUCATIONAL / TRAINING REQUIRED

• High School diploma or equivalent (Associate’s/bachelor’s preferred).
• Minimum three (3) years working with the I/DD population and one (1) year of supervisory experience.
• Valid driver’s license, current AMAP and CPR certification required, or ability to obtain promptly upon hire.

EXPERIENCE REQUIRED / LANGUAGE PREFERENCE

• A minimum of three (3) years working with the I/DD population as well as one (1) year of supervisory experience.

COMPUTER SKILLS REQUIRED

• Proficient in Microsoft Office, audio/video platforms (e.g., Teams), and HER/EMAR systems.

VISUAL AND MANUAL DEXIERITY

• Must be able to review residence evacuation plans and fire safety plans and document fire drills via electronic or manual reports.
• Must be able to review summary shift notes and enter notes into EHR systems.

WORK ENVIRONMENT / PHYSICAL EFFORT

• Lifting requirements of 20-30 lbs.
• Requires standing, walking, taking stairs, and traveling 80% of each shift.

If you join us, you’ll have these great benefits

• Generous vacation time, in addition to paid agency holidays and sick days
• Affordable and high-quality medical/dental/vision plans
• Tuition assistance and educational loan forgiveness
• Free continuing education opportunities
• 403(b) retirement benefits and a pension
• Flexible spending accounts for health and transportation
• 24/7 Accessible Employee Assistance Program
• Life and disability insurance

Who we are

We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.