Milieu Manager

SandyPines Adolescent Residential Treatment Center; Florida; On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Challenging environment

Competitive compensation

Tuition reimbursement

Medical, dental, vision

401(k) with match

Paid time off

Career development

Job summary

Sandy Pines is a 149-bed residential psychiatric facility serving children and adolescents ages 5–17 in sub-tropical South Florida near Palm Beach and Martin Counties. The Milieu Manager provides administrative oversight of MHT staff, ensuring accurate documentation and coaching staff in trauma-informed care.

This role also supports the unit's milieu and collaborates with the Charge Nurse to organize resident care.

Qualifications

• At least 2 years’ experience working with children and adolescents in a psychiatric residential environment.
• Master's Degree required.
• CPR, HWC and Verbal De-escalation certifications.
• Ability to lift up to 25 pounds.

Responsibilities

• Support trauma-informed care and service excellence with staff, patients, and visitors.
• Provide one-to-one supervision to direct care staff and support youth behavioral plans.
• Provide coaching sessions and address personnel concerns; document actions.
• Lead during crises and de-escalate using approved methods; manage restraints per policy.
• Write and deliver staff performance evaluations and disciplinary actions.

Skills

Trauma-informed care

Staff supervision

Crisis intervention

Communication

Education

Master's Degree

Tools

CPR certification

Verbal de-escalation certification

HWC certification

Job description

Responsibilities

Sandy Pines is a 149 bed Residential Psychiatric Facility servicing children and adolescents ages 5 to 17. The facility is located in beautiful sub-tropical South Florida and is nestled beside Jonathan Dickinson Sate Park which creates a rustic, roomy outdoor atmosphere. Sandy Pines is at the county line of both Palm Beach and Martin Counties and is just minutes away from the shores of the Atlantic Ocean.

Visit us online: https://sandypineshospital.com/

The Milieu Manager is responsible for supporting youth and guiding MHT staff in creating a positive and motivating treatment environment. This role will provide administrative oversight to MHT staff, ensuring written documentation is completed accurately and promptly. This includes teaching and role modeling skills, staff supervision, training, and serving as a role model for staff. The Milieu Manager must support the utilization of a trauma informed care approach in all aspects of their position as well as demonstrate their commitment to service excellence. The Milieu Manager will be responsible for the overall management of the milieu of their assigned unit(s) and for oversight of the Lead Mental Health Technicians and Mental Health Technicians on their assigned unit. They will also assist the Charge Nurse in organizing and monitoring all aspects of resident care. The Milieu Manager must embrace and support a culture of teamwork, support agency initiatives/changes to policies and processes, and promote a positive work environment.

Benefit Highlights

• Challenging and rewarding work environment
• Competitive Compensation
• Tuition Reimbursement Program
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401(K) with company match and discounted stock plan
• Generous Paid Time Off
• Career development opportunities within UHS and its 300+ Subsidiaries

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $13.4 billion in 2022. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 94,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

Requirements

Qualifications

• At least 2 years’ experience working with children and adolescents (psychiatric residential environment preferred).
• Master's Degree
• CPR, HWC and Verbal De-escalation certification
• Ability to lift up to 25 pounds

Essential Job Duties

• Consistently supports, trains others in, and models an approach of trauma informed care and service excellence in allfacetsof the position, which includes all interactions with staff, patients, and visitors,as well as throughout all operations within the facility.
• Provide one-to-one supervision to direct care staff to ensure professional growth and development. Provide direct care staff with support in identifying youth with the need for behavioral treatment plans.
• Provide one-on-one and group coaching sessions for staff to improve their understanding of their roles and responsibilities, and problem-solve personnel concerns with the management team. Must be comfortable holding Lead and MHT staff accountable and providing redirection, guidance, and coaching when necessary. Documents supervision, records of conversation, coaching, and/or progressive disciplinary action as necessary and appropriate.
• Assumes a leadership role during crisis interventions. Calmly and responsibly respond during crises and intervene to de-escalate using trained and approved methods and techniques of verbal and physical intervention to maintain safety in the environment. Ensures all restraints and seclusions are done appropriately according to training, policy, and FAC.
• Write and deliver staff performance evaluations, including 30, 60, 90-day and annual evaluations, staff coaching, and disciplinary actions.

Equal Employment Opportunity

The company is committed to the principle of Equal Employment Opportunity for all employees and applicants. It is our policy to ensure that both current and prospective employees are afforded equal employment opportunity without consideration of race, religious creed, color, national origin, nationality, ancestry, age, sex, marital status, sexual orientation, or disability in accordance with local, state, and federal laws.

Americans With Disabilities Act

Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.

Service excellence

• Treat everyone as a guest by making a good first impression, anticipating needs and displaying service recovery skills.
• Demonstrate professionalism and excellence by looking professional, being accountable for actions and delivering excellence in our everyday work.
• Practice teamwork by participating in decision making and process improvement, communicating effectively and focusing on the problem/issue, not the person.