Milepost Agency Licensed Insurance Agent

Berkshire Hathaway Homestate Companies; United States; Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental and Vision for regular

Education reimbursement

401(k) with company match

On-site gym

Job summary

BHHIC Berkshire Hathaway Homestate Insurance Company, part of the Berkshire Hathaway group, is seeking an Insurance Agent at Milepost Insurance Agency LLC. The role focuses on selling new policies through inbound calls, guiding customers on coverage options, and delivering high-quality service in a fast-paced call center environment.

Based in Omaha, NE, the position offers a hybrid structure after training (50% in-office and a remote option with a dedicated home workspace).

Qualifications

• License in Property & Casualty preferred.
• Two years relevant work experience or two years of post-secondary education required.
• Strong computer and multitasking skills; ability to communicate clearly.

Responsibilities

• Sell new insurance policies through inbound calls; no cold calling.
• Explain products and policy details clearly to customers.
• Document interactions and update policy information across systems.
• Provide ongoing service throughout the customer journey; ensure compliance and privacy.

Skills

Property & Casualty license

Communication

Multi-tasking

Computer skills

Call center experience

Education

Two years post-secondary education or equivalent experience

Job description

Company: BHHIC Berkshire Hathaway Homestate Insurance Company As a member of the Berkshire Hathaway group of insurance companies, we offer outstanding opportunities for professionals interested in working with a successful company. We offer unparalleled financial strength, stability and “large company” benefits, in addition to an exciting, friendly, “small company” atmosphere. The Insurance Agent at Milepost Insurance Agency LLC delivers exceptional customer experiences by helping prospective and current policyholders navigate their insurance needs. This role is responsible for selling new policies through inbound calls, assisting customers with coverage questions, explaining insurance options in a clear and understandable way, and providing ongoing support throughout the customer journey. The Insurance Agent works in a fast-paced, high-volume call center environment and contributes to a collaborative, team-focused culture centered on trust, service, and customer success. This position is based in Omaha, NE, with a hybrid work structure following training (50% in-office, including designated team days). Training is conducted 100% in-office. A dedicated, distraction-free home workspace is required for remote work days. This position is salaried (no commission) and is not eligible for employer visa sponsorship.

What will you do?

• Sell new insurance policies through inbound customer calls—no cold calling required.
• Guide customers through coverage options and recommend appropriate insurance solutions.
• Explain insurance products and policy details in a clear, easy-to-understand manner.
• Provide outstanding service by answering policyholder questions and resolving concerns.
• Manage a high volume of calls while maintaining accuracy and professionalism.
• Utilize multiple systems to document interactions, process requests, and update policy information.
• Support customers throughout the quoting, purchase, and policy service experience.
• Maintain compliance with agency procedures, licensing requirements, and customer privacy standards.
• Collaborate with teammates to deliver exceptional customer experiences and achieve service goals.
• Participate in training and development opportunities to expand insurance knowledge and skills.

What are we looking for?

• Property & Casualty license strongly preferred.
• A minimum of two years relevant work experience OR a minimum of two years post-secondary education.
• Solid computer and multi-tasking skills.
• Ability to effectively communicate, verbally and in writing.
• Ability to work comfortably in a fast-paced, high-volume call center environment.

Someone who may excel in this role:

• Enjoys helping customers and building trust.
• Communicates complex information clearly and simply.
• Thrives in a fast-paced, high-volume environment.
• Demonstrates empathy, patience, and strong listening skills.
• Is comfortable guiding customers through coverage and purchase decisions.
• Multitasks effectively while maintaining accuracy and attention to detail.
• Adapts quickly to feedback, change, and new information.
• Balances independent work with strong teamwork and collaboration.
• Stays organized and manages competing priorities effectively.
• Is motivated by delivering exceptional customer experiences.

We want you to be involved! We offer Employee Resource Groups for volunteering, connecting with others, social gatherings, and professional development. We also regularly seek employees input through companywide surveys. We care about your health and wellbeing! Our Wellness program is integrated into the Company culture with an online wellness portal that offers a year-round, one-stop-shop to manage and track all areas of health, our Omaha office boasts a complimentary state-of-the-art onsite fitness center, and a robust wellness program.

Benefits, Perks and more!

• retirement and savings plan with immediate enrollment with 100% employer match up to 5%
• Medical, Dental and Vision for regular, full-time employees and eligible dependents
• a dedicated Learning & Development program for employees to grow personally and professionally
• 100% upfront Educational Reimbursement program
• subsidized downtown parking
• competitive time off policies including parental leave
• an Employee Assistance program
• much more!
• A comprehensive benefits package is available for regular, full-time employees, including health, vision, dental, life and disability insurance as well as a 401(k) with company match.
• We also proudly offer 100% upfront tuition reimbursement to regular, full-time employees, to further your education.

Founded in 1940, National Indemnity Company (NICO) has become one of the leading property & casualty members of the Berkshire Hathaway Group of insurance companies, offering one of the widest selections of commercial insurance products in the industry and the highest possible financial strength rating by A.M. Best an A++XV rating. With the added diversity of three owned agencies, Northern States Agency, Pacific Gateway Insurance Agency, and Ringwalt & Lieshe Co., our employees embody the strength, stability, and integrity National Indemnity Company stands for.

Joining our innovative corporate structure meshing “large company” benefits with a comfortable, “small company” atmosphere at our home office or at one of our owned agencies, your coworkers become family. We value our employees and what’s important to them – whether healthy living or philanthropy. We believe in investing in and encouraging our employees’ total well-being yields dividends time and time again.

Our Omaha office boasts a complimentary state-of-the-art, on-site gym, a robust wellness program, low-cost downtown parking, and numerous volunteer and networking opportunities with other emerging professionals.

Transparency in Coverage: NebraskaBlue.com/MRFs