MILAP Community Outreach Coordinator- RAILS

Pro Bono Resource Center of Maryland; Salisbury (MD); Hybrid; USD 50,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Disability insurance

401k plan

Paid holidays

Paid sick and vacation leave

Job summary

Pro Bono Resource Center of Maryland (PBRC) is seeking a MILAP Community Outreach Coordinator to boost access to immigration legal services on Maryland's Eastern Shore. The role focuses on outreach, coordination, and connecting service-seekers with resources and volunteer attorneys.

The ideal candidate is fluent in Spanish or Haitian Creole, holds a Bachelor's degree, and can travel regionally. The position is full-time with a hybrid work model, offering a competitive benefits package and

Qualifications

• Bachelor's degree required.
• Fluency in Spanish or Haitian Creole required.
• Experience in community organizing/public outreach.
• Some evenings and weekends availability.
• Reliable transportation for Eastern Shore travel.
• Attention to detail and strong organizational skills.
• Excellent interpersonal, written, and verbal communication.
• Proficiency in Word, Excel, Outlook, SharePoint.
• Proficiency in MailChimp.
• Salesforce experience preferred for data tracking.

Responsibilities

• Serve as first point of contact for MILAP team and stakeholders.
• Share referral information and resources for immigrants seeking help.
• Coordinate appointments and assess eligibility for services.
• Identify volunteers with language skills for interpretation/translation.
• Assist with recruitment of volunteers, including attorneys and students.
• Draft outreach communications using Outlook and Mailchimp.

Skills

Spanish fluency

Haitian Creole fluency

Communication

Education

Bachelor's degree

Tools

Microsoft Office

MailChimp

SharePoint

Salesforce (preferred)

Job description

Job Summary: The Pro Bono Resource Center of Maryland, Inc. (PBRC) is seeking a highly motivated, organized, and bright individual who is fluent in Spanish or Haitian Creole to join the Maryland Immigrant Legal Assistance Project to help increase access to PBRC’s immigration legal services for individuals residing on Maryland’s Eastern Shore. MILAP gives free legal advice to people living in Maryland who must appear before the immigration court because they are at risk of deportation. In certain cases, MILAP steps in to provide limited and concrete legal services to help vulnerable families and children meet the deadlines in their cases (e.g., help complete an asylum or assist the family with changing their court location to one that is closest to where they live). This MILAP Community Outreach Coordinator position will focus on increasing awareness in the community on the Eastern Shore about our services as well as awareness of resources available to those who are unable to connect with an attorney. As the primary focus of this outreach coordinator’s position will be to increase access to legal information and advice for people living on Maryland’s Eastern Shore, the selected individual will need to have ready access to transportation and the ability to be physically present on the Eastern Shore to connect with service-seekers and community-based organizations in person.

Primary Responsibilities

• Serve as a first point of contact for the MILAP team, including service-seekers, community members, volunteers, and other stakeholders.
• Share referral information and resources with immigrants who contact PBRC seeking legal help.
• Communicate with service-seekers to assess eligibility for services and coordinate appointments.
• Assess language fluency of interested volunteers to confirm their ability to provide interpretation and translation services.
• Assist with recruitment efforts of interested volunteers, including attorneys, students, and others.
• Draft outreach and marketing communications using Outlook and Mailchimp.
• Monitor the RAILS’s public facing webpage to ensure it remains up to date with information about volunteering opportunities and helpful community resources.
• Work with the team to develop a network of community partners.
• Schedule and Provide presentations to educators and other local community-based organizations about available, helpful community resources and important updates.
• Increase community awareness about relevant resources, including brief legal advice clinics, case placement services and relevant city and state programs and social service resources.
• Represent MILAP at various stakeholder meetings.
• Coordinate with other immigration legal service providers to receive information about their capacity to offer representation and share that information with the community.
• Track and summarize data related to this work.
• As needed, assist with our legal clinics in Baltimore City and Hyattsville to assist with registration, intake, obtain necessary client paperwork, manage flow of clients, direct immigrants to additional resources, interpret for volunteer attorneys, and other support.
• Develop and implement creative outreach strategies that will connect unrepresented immigrants in removal proceedings to available legal services and resources.
• Create outreach materials for volunteer recruitment and translate documents as needed.
• Provide support to Project Director for grant reporting duties as needed.

Qualifications

• Fluency in either Spanish or Haitian Creole is required.
• Bachelor’s Degree
• Experience in community organizing/activism and/or public outreach.
• Must be available some evenings and weekends for outreach events and community clinics (with advanced notice).
• Access to reliable transportation for frequent travel to PBRC’s office and other Maryland locations for outreach (with a focus on the Eastern Shore).
• Strong attention to detail and excellent organizational and record-keeping skills.
• Excellent interpersonal, written, and verbal communication skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook, SharePoint)
• Proficiency in MailChimp
• Proficiency in data collection and tracking preferred (prior Salesforce experience preferred)
• Ability to work well with people, including other staff, volunteers, clients, public interest organizations, governmental entities, Board members, and donors.
• Experience working with children and/or the immigrant community is preferred.
• Strong commitment to helping the community and ensuring equal access to justice.

Amenities

• Competitive salary ranging from $50,000 - $54,000 depending on experience.
• Full-time position with excellent benefits package including paid health insurance, disability insurance, and employer-matched 401k plan; paid sick and vacation leave; and paid holidays
• Hybrid in person/remote work

PBRC’s mission is to champion equitable access to justice for Maryland's marginalized communities by providing legal help, pioneering collaboration with partners, and advocating for economic and social justice.

PBRC is an equal opportunity employer committed to diversity. We encourage all interested persons to apply including applicants of color, people with disabilities, and others historically underrepresented.

Flexible work from home options available.