Milady Account Manager, EST/CST (Remote)

Lensa; Virginia Beach (VA); Remote; Full time

Job summary

A leading company in beauty and wellness education is seeking an Account Manager to drive sales growth and manage client relationships. The role requires strong sales experience, communication skills, and the ability to adapt to changing customer needs. Join a diverse team dedicated to helping students discover the joy of learning through innovative educational solutions.

Qualifications

• 3+ years of sales experience in a consultative sales position.
• Outstanding verbal and written communication skills.

Responsibilities

• Manage existing accounts and grow sales through solution selling.
• Prepare detailed reports and develop strategic sales plans.
• Attend trade shows to foster relationships and promote products.

Skills

Sales Experience

Communication Skills

Organizational Skills

Time Management

Flexibility

Education

AA/AS Degree

Tools

Salesforce

Excel

Job description

Milady Account Manager, EST/CST (Remote)

Be among the first 25 applicants five days ago

Lensa is the leading career site for job seekers at every stage of their career. Our client, Cengage Group, is seeking professionals. Apply via Lensa today!

We believe in the power and joy of learning.

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery.

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/.

What You'll Do Here

1. Manage existing accounts: grow sales of products and services through solution selling methods, understand changing customer needs, work with customer support and credit departments to ensure proper fulfillment of orders.
2. Identify new school programs and those using competitor curriculum and convert to Milady; maintain quality contacts and employ company resources as needed to close sales.
3. Work with Implementation & Training Specialists to convert and close digital sales.
4. Become a beauty industry and Milady product expert. Understand the community college business and their unique needs as well as each state’s requirements.
5. Become proficient in Magellan, Salesforce, E1, and Datawarehouse, and use these sales and marketing tools to their full capability.
6. Reach all assigned sales goals.
7. Prepare complete, accurate, detailed reports within established timelines: customer reports, trip reports, weekly reports, monthly reports, and special reports as requested.
8. Develop and implement strategic plans which maximize sales opportunities.
9. Attend assigned trade shows to foster relationships, promote products, and close sales.

Skills You'll Need Here

(Required)

• 3+ Years of sales experience, showcasing a successful track record in a consultative sales position; demonstrated results in the needs-based selling process; and territory management.
• Self-motivated, goal achiever with a strong work ethic.
• Outstanding verbal and written communication skills and a desire to influence and persuade people.
• Strong organizational, time management, and personal skills to successfully communicate and negotiate with internal and external customers.
• Advanced computer skills and knowledge (including Excel) are necessary to manage assigned duties as well as educate customers on new content delivery platforms and programs.
• Flexibility and adaptability to change.
• Ability to travel overnight as required to attend conferences as needed.
• Must be located in EST/CST.

Desired

• AA/AS degree.
• Beauty and Wellness Industry experience.
• Education Channel(s) Sales Experience.

Milady, a Cengage Group Company, is the number one provider of beauty and wellness learning solutions for schools worldwide. Since 1927, we have proudly provided the industry with educational resources for programs in Cosmetology, Aesthetics, Barbering, Nail Technology, Makeup, Massage Therapy, Salon & Spa Management, and Business Training.

Cengage Group does not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure, and life experiences. For assistance or accommodations due to a disability, contact [e-mail] or call [phone].

About Cengage Group

Cengage Group, a global education technology company, provides affordable digital products and services that equip students to be job-ready. For over 100 years, we have enabled learning with trusted content and digital platforms, serving higher education, workforce skills, secondary education, English language teaching, and research markets worldwide. Our scalable technology includes MindTap and Cengage Unlimited, supporting learners worldwide.

Compensation

We offer a comprehensive Total Rewards package. The full base pay range is $21.25 - $26.00 USD. Individual pay varies based on factors like work schedule, experience, and location. Sales roles may include incentive compensation beyond base pay.

Note: Be aware of targeted recruitment scams falsely offering jobs on behalf of Cengage Group. Cengage will always interview candidates via live in-person, phone, or video calls from an @cengage.com email address.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• IT Services and IT Consulting