MIH Assistant Health Care Worker

Mercy Flights, Inc.; Medford, Northern (OR, KY); Hybrid; USD 34,000 - 42,000; Full time

Job summary

Mercy Flights, Inc. seeks a compassionate, organized MIH Assistant Health Care Worker to join our Mobile Integrated Healthcare team.

You’ll assist with patient outreach, scheduling, care coordination, documentation, and communication while supporting innovative programs focused on improving patient outcomes beyond emergency response. This role emphasizes proactive, community‑focused care within a respected organization that values teamwork, professionalism, and growth opportunities as the MIH

Qualifications

• Minimum one year of experience in an office, healthcare, customer service, dispatch, or care coordination environment required.
• High School Diploma or equivalent required
• Strong communication, organization, and multitasking skills
• Experience working with computer systems, documentation, scheduling, and data entry
• Ability to provide professional, compassionate customer service
• Community Health Worker certification will be required within one year of hire

Skills

Communication skills

Organization

Multitasking

Customer service

Care coordination

Scheduling

Data entry

Documentation

Professionalism

Education

High School Diploma or equivalent

Tools

Scheduling software

Electronic health records

Computer systems

Job description

The posted pay range represents the expected pay for this role at the time of posting and is provided for transparency. Actual compensation, if an offer is made, will depend on factors such as skills, experience, education, and overall qualifications.

Mercy Flights is seeking compassionate, organized, and service-driven professionals to join our Mobile Integrated Healthcare (MIH) team as an MIH Assistant Health Care Worker.

Summary: This role is ideal for individuals who enjoy helping patients, coordinating care, supporting healthcare teams, and making a meaningful impact in the community. You’ll assist with patient outreach, scheduling, care coordination, documentation, and communication while supporting innovative healthcare programs focused on improving patient outcomes beyond emergency response.

At Mercy Flights, we believe healthcare should be proactive, connected, and community-focused. Join a respected organization that values compassion, teamwork, professionalism, and innovation while offering opportunities for growth and development in an evolving area of healthcare.

Qualifications Summary

• Minimum one year of experience in an office, healthcare, customer service, dispatch, or care coordination environment required.
• High School Diploma or equivalent required
• Strong communication, organization, and multitasking skills
• Experience working with computer systems, documentation, scheduling, and data entry
• Ability to provide professional, compassionate customer service
• Community Health Worker certification will be required within one year of hire
• Please refer to the attached Job Description for full position details, qualifications, responsibilities, and requirements.

Core Values : Mercy Flights is committed to serving with Community, Compassion, Service, Teamwork, and Excellence in all we do.

Mercy Flights is a drug free workplace and follows federal guidelines set by the United States Department of Labor to provide a safe and drug-free work environment.

Mercy Flights is an Equal Opportunity Employer

Attachments (1)

MIH Assistant Health Care Worker 09-30-25.pdf